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    北师大版高中英语选择性必修第四册·UNIT11 TOPIC TALK(课件+练习)01
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    北师大版高中英语选择性必修第四册·UNIT11 TOPIC TALK(课件+练习)

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    这是一份北师大版高中英语选择性必修第四册·UNIT11 TOPIC TALK(课件+练习),共30页。

    UNIT 11 CONFLICT AND COMPROMISETOPIC TALK北师大版高中英语选择性必修第四册Pair Work Do you sometimes come into conflict with your friends or family members? How do you resolve conflicts? Use the phrases to help you. Activity 1to keep silent to talk to my friends to make a phone call to apologise to say sorry to respond with more anger to ask someone else for advice to negotiate with him/her to explain my idea again Read the Text Builder carefully. Then listen to the dialogue and complete it by underlining the expressions you hear. Activity 2Text Builder Conflict and Compromise Agent:Good afternoon,             ? ... Agent:Would you please tell me                 ? Finding the Cause how may I help you how can I help you what the problem is what I can do to help what is wrong how may I help youwhat is wrongRead the Text Builder carefully. Then listen to the dialogue and complete it by underlining the expressions you hear. Activity 2Text Builder Conflict and Compromise Agent:Yes,sir,           . ... Agent:Please give me your account number,sir,and I’ll inquire and make sure _________________ as soon as possible. ... Agent:Right. Would you please wait a few minutes? I will __________________       and          . ... Agent:Sorry for keeping you waiting...I have reset your account. It’ll       . Compromising I can understand I do understand why you are upset I know how you feel I know how annoying it is a response is provided the issue is resolved a solution is given see what I can do check the problem ask someone for help be fine by this time tomorrow be okay in an hour I do understand why you are upsetthe issue is resolvedcheck the problem see what I can dobe okay in an hourRead the Text Builder carefully. Then listen to the dialogue and complete it by underlining the expressions you hear. Activity 2Text Builder Conflict and Compromise Agent:I quite understand how you feel,sir. I apologise for        . Apologising our part in it the inconveniencewasting your time our part in it Read the Text Builder carefully. Then listen to the dialogue and complete it by underlining the expressions you hear.Activity 2听力文本(A=Call Centre Agent  C=Customer) A: Good afternoon,how may I help you? C: I certainly hope somebody can! That accounts department of yours doesn’t know what they are doing! A: Would you please tell me what is wrong? C: This is the third time I am calling about the same thing. It’s just a waste of my time. A: Yes,sir,I do understand why you are upset. Tell me what the problem is. C: It’s my account. I have paid it in full but you keep sending messages to say that I need to pay immediately,otherwise my account will be closed. A: Please give me your account number,sir,and I’ll inquire and make sure the issue is resolved as soon as possible. C: The name’s Jones and my account number is J28760. A: Right. Would you please wait a few minutes? I will check the problem and see what I can do. ... A: Sorry for keeping you waiting. We detected an error with your account. I have reset your account. It’ll be okay in an hour. Everything will be fine. C: Thank you very much. I’m sorry I was so angry. I know it is not your fault. A: I quite understand how you feel,sir. I apologise for our part in it. C: Thank you. You have been most helpful. A: It’s a pleasure,sir. Have a good day. C: And you,too. Use the Text Builder to make a short dialogue with a partner about resolving an issue between an unhappy customer and a service agent. Activity 3Listen to the dialogue. Answer the questions. 1 What is Tim’s problem? 2 What does Mr Smith think of Tim’s problem? Is it a common one? 3 What behaviour does Mr Smith consider as “a sign of maturity”? 4 Why does Mr Smith recommend studying in a library? 5 What does Mr Smith suggest Tim do when his parents aren’t at home? Activity 4听力文本(T= Tim  S=Mr Smith) T: Hello,Mr Smith. I’m somewhat annoyed with myself recently. I think I need some help.S: Hi,Tim! Come and sit down. I’d like to listen to your problem and see what I can do. T: I’m ashamed to admit that I really struggle with myself about playing mobile games. When I sit down to study,I often intend to start by playing mobile games for a few minutes and once I do so,I cannot stop. After a while,I notice the time passing quickly and this makes me feel guilty. But the next day,everything goes the same. It’s awful. S: That’s completely normal among teenagers,even among adults,and it’s perfectly understandable. So,don’t feel down. To have the courage to acknowledge this is already a sign of maturity. T: Thank you,but what can I do to stop it? S: Firstly,I would like to recommend studying in a library. This is because the library usually has good studying atmosphere,which will help you concentrate on your work. T: That’s a really good idea. Seeing other students working hard will encourage me to work hard,too. But I won’t always be able to study in the library,so what should I do when I’m at home? S: When you’re at home,you can ask your mum or dad to help monitor you and make sure that you are working for two hours after school every day. And I’m sure your parents would be happy to help you. T: Yes,I agree. But what should I do when they aren’t at home though? S: Good question! This is where you need to adopt self-control and goal setting. Set a clear goal for every studying period. By assigning yourself a goal,you will know what you have to finish by the end of the time. And when you want to pick up your phone,keep telling yourself to hold on for another ten minutes until finally you reach your goal. T: Thanks,Mr Smith. I think your advice is helpful. I’ll have a try. Listen to the dialogue. Answer the questions. 1 What is Tim’s problem? 2 What does Mr Smith think of Tim’s problem? Is it a common one? 3 What behaviour does Mr Smith consider as “a sign of maturity”? 4 Why does Mr Smith recommend studying in a library? 5 What does Mr Smith suggest Tim do when his parents aren’t at home? Activity 4He really struggles with himself about playing mobile games. He thinks that it is completely normal among teenagers,even among adults,and it’s perfectly understandable. To have the courage to acknowledge this is already a sign of maturity. Because the library usually has good studying atmosphere,which will help him concentrate on his work. Adopt self-control and goal setting. Set a clear goal for every studying period. Control the time spent on the phone. Use the language you have learnt to write a short paragraph about use-ful ways to resolve conflicts between friends. Then share it in groups. Activity 5NOTES · Mohandas Karamchand Gandhi(1869-1948),the leader of the Indian independence movement against British rule. · Albert Einstein(1879-1955),a German-born physicist who developed the special relativity and the general relativity,and received the 1921 Nobel Prize for Physics. · Don Miguel Ruiz(born in 1952),a Mexican author. · Laozi,a Chinese philosopher of the Spring and Autumn period,the founder of Taoism and the author of the Daode Jing. Mohandas Karamchand GandhiLanguage points核心词汇教材原句p.28 How do you resolve conflicts?你如何解决冲突?题组练·领悟方法1 resolve vt. 解决(问题、困难)vi. & vt. 决定;决心resolve an issue/a dispute/a conflict 解决问题 / 争端/冲突He resolved not to tell her the truth. 他决定不告诉她真相。She resolved(that)she would never see him again.她下定决心再也不见他了。We had resolved on making an early start. 我们已经决定早点动身。完成句子(1) Both sides met in order to try to             (解决分歧). (2)She                 ( 决定拜访) the couple the next morning. (3)[词汇复现]They have adopted his suggestion to                (解决争论)between them. resolve their differences  resolved on visiting/ resolved to visit resolve the disagreements 教材原句p.28 to negotiate with him/her与他或她协商 2 negotiate vi. & vt. 谈判,协商to negotiate a deal/contract/treaty/settlement达成交易;确立合同;商定条约内容/ 解决措施We successfully negotiated the release of the hostages.我们成功地达成了释放人质的协议。a strong negotiating position 强硬的谈判立场negotiating skills 谈判技巧完成句子(1) I’d like to              (协商方案) with you. (2) The government will not         (和……谈判)terrorists. (3)[词汇复现]The question about how to decorate the gallery is still _________________            (正在协商). negotiate about the plan negotiate with being negotiated 教材原句p.28 ...and I’ll inquire and make sure the issue is resolved as soon as possible. ……我会问清楚并确保问题得以尽快解决。3 inquire vi. & vt. 询问,打听His wife went across the field to inquire,and came back. 他妻子到田地对面打听了一下回来了。I would like to inquire if there is any discount available on entrance tickets for students. 我想打听一下对学生来说是否有门票上的折扣。单句语法填空(1) Do you mind me       (inquire) about your salary? (2) He called them several times to inquire        job possibilities. inquiring about 教材原句p.28 I know how annoying it is 我知道它有多让人恼火4 annoying adj. 讨厌的,令人气恼的Her most annoying habit was eating with her mouth open. 她最让人讨厌的习惯就是张着嘴吃东西。This interruption is very annoying. 这样打岔很令人讨厌。 搭配 be/get annoyed with sb 生某人的气 be annoyed at/about sth 因某事而生气 be annoyed to do/that... 对……感到恼火I got annoyed with my son because he deleted an important file in my computer. 我生儿子的气是因为他把我电脑中一个重要的文件删除了。The manager was annoyed at John’s absence from the meeting. 约翰缺席会议,这让经理很生气。Mr Johnson was annoyed that his parrot was missing. 约翰逊先生因为他的鹦鹉不见了而生气。He could not conceal his annoyance at being interrupted. 他因受干扰而难掩怒色。She stamped her foot in annoyance. 她气得直跺脚。 【词语积累】 单句语法填空(1) He got       (annoy)with the       (annoy)flies flying around him. (2) What       (annoy)me was that she was always cutting in when we were talking. =       annoyed me that she was always cutting in when we were talking. (3) The father was       (annoy)to know that his son was still addicted to smoking. (4) It is       (annoy)that I have to put up with his bad temper. =I’m      (annoy)that I have to put up with his bad temper. (5) Much to our       (annoy),they decided not to come after all. (6)[词汇复现]The freezing streets were so        (annoy)that they made all pedestrians       ____________(annoy). 完成句子(7) The kids were so noisy that I was beginning to             (生他们的气). annoyed annoying annoyedItannoyed annoyingannoyedannoyance annoyingget annoyed with them annoyed教材原句p.28 the inconvenience 不便5 inconvenience n. 不便,麻烦;带来不便者;麻烦的人(或事物) We apologise for the delay and any inconvenience it may have caused. 我们对此次延误以及因此有可能造成的所有不便表示道歉。I have already been put to considerable inconvenience. 我已经遇到了相当大的麻烦。I can put up with minor inconveniences. 我能忍受小的不便。 【归纳拓展】 at one’s convenience 在某人方便的时候for convenience 为了方便起见for the convenience of sb 为了方便某人It is convenient for sb to do sth. 某人做某事是方便的。Sth is convenient for sb. 某事对某人来说是方便的。单句语法填空(1) Some aspects of a pilot’s job can be boring, and pilots often have to work at_______________       (convenient)hours. (2) If it is quite convenient        you, I will visit you next Tuesday. (3) In this seaside resort,you can enjoy all the comfort and       (convenient)of modern tourism. 完成句子(4) Come and see me whenever             (在你方便的时候). (5) I keep my reference books near my desk            (为了方便起见). (6) Come to my office            (在你方便时). (7) [词汇复现]If paying off your loan              (对你来说方便),please don’t delay. inconvenient for convenience it is convenient for you for convenience at your convenience is convenient for you 教材原句p.111 We detected an error with your account. 我们发现您的账户有错误。6 detect vt. 发现,察觉(尤指不易觉察到的事物);探测,探察;查出,查明The passengers will be detected at the gate. 乘客将在门口被检查。【词语积累】 detection n. 察觉;侦查;探测;发现detective n. 侦探;警探detective work 调查工作,研究工作 The detective was frozen when he found out the truth of the case. 当侦探查明案件的真相时,他愣住了。[词汇复现] 单句语法填空(1)[词汇复现]These       (detect) parcels can be sent to the flight to Tokyo. (2)[词汇复现]The       (detect)adopted a new method to investigate the case. (3) The connection between the cases is under       (detect). 用detect 的适当形式完成句子(4)      work is being carried out in the suburb,and the      in charge of the case hopes to      some useful clues. detecteddetective detection Detectivedetectivedetect教材原句p.111 I’m ashamed to admit that I really struggle with myself about playing mobile games. 我很惭愧地承认,在玩手机游戏的问题上,我真的很纠结。7 ashamed adj. 内疚的,惭愧的;羞愧的;因惭愧而不情愿,因尴尬而勉强搭配 be ashamed of 为……感到惭愧/ 羞耻 be ashamed to do sth 耻于做某事She was deeply ashamed of being defeated a second time. 再次被击败,她深感羞愧。As a boy,I am ashamed to say that I have a preference for pink. 作为一个男孩,我不好意思说我偏爱粉红色。 完成句子(1) I think you should            (为……感到惭愧)your rudeness. (2) I            (不好意思承认)that I’ve never read any of his books. (3)[词汇复现]         (愧疚于)his prejudiced words,he had to resign. (4)[词汇复现]As a brave person,he             (耻于容忍)the enemy’s violence. 辨析填空:ashamed/shameful (5) The boy was      to tell his mother that he had failed. (6) You should be      of your      behaviour at the opening ceremony. be ashamed of am ashamed to admit Being ashamed of  was ashamed to tolerate ashamedashamedshameful 教材原句p.112 ...you can ask your mum or dad to help monitor you... ……你可以让你的妈妈或爸爸帮助监督你…… 8 monitor vt. 监督;监视;监测,检测n. 显示器,监视器;班长a heart monitor 心脏监测器 If there was no monitor,no one would enter the classroom after the break. 如果没有班长的话,课间休息后没有人会进入教室。Each student’s progress is closely monitored. 每一位学生的进步情况都受到密切的关注。 完成句子(1)[词汇复现]They             (一直在监控)the living conditions of these orphans. (2)[词汇复现]The whole condition of the stadium is         (处于监控之下). have been monitoring being monitored 教材原句p.112 By assigning yourself a goal,you will know what you have to finish by the end of the time. 通过给自己设定一个目标,你会知道在最后你要完成什么。9 assign vt. 分配,分派,指派(任务) 搭配 assign sth to sb/assign sb sth 分配某物给某人 assign sb to sth 指派某人承担(工作) assign sb to do sth 指派某人做某事 The two large classrooms have been assigned to us. 这两间大教室分配给了我们。They’ve assigned their best man to the job. 他们指派了最优秀的人承担这项工作。 【词语积累】 assignment n. (分派的)工作,任务;(工作等的)分派,布置Today I have an assignment for you. 今天我要分配给你一个任务。 单句语法填空(1) When I taught,I would assign a topic        children that they would write about. (2) British forces have been assigned        (help)with peacekeeping. (3) You will need to complete three written       (assign)per semester. 完成句子(4) The teacher               (布置了不同的作业)to each of the children. to to help assignments assigned a different taskTHE END
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