高中英语2024届高考投诉信写作讲解和练习

这是一份高中英语2024届高考投诉信写作讲解和练习，共3页。试卷主要包含了例题引导，写作思路及句型，试题再体验等内容，欢迎下载使用。
一、例题引导
投诉信在高考中不常见，但模拟题却经常现身，因此对此类型作文题目，我们还是需要加强理解。
【作文题目】
你是李华，两月前你从国外网站上买了一套书虫（Bkwrm Series)，昨天才到货，书本质量差，缺页，印刷模糊，且客服(custmer service staff)态度恶劣。请你根据以下要点向相关部门投诉，要点如下：
1.介绍购物情况
2.反映存在问题
3.提出解决方案
品读下列文章，了解投诉信写作句型
Dear Sir r Madam,
I’m Li Hua, a custmer wh bught Bkwrm series frm yur website. Displeased with the quality f the bks, I’m writing t cnvey my cmplaints.
First f all, what disappints me is that this set f bks, nt as described, are nt nly lacking in sme pages but als printed unclearly, bringing much incnvenience t me.Wrse still, yur custmer service staff shwed a terrible attitude t me and didn’t take it seriusly, which has annyed me mst.Thus, cnsidering all factrs abve, it is my request that yu change a new ne fr me r give me a full refund as sn as pssible.
All in all, hpe yu can take my cmplaints int accunt.Lking frward t a satisfactry reply.
二、写作思路及句型
1.自我介绍，表明身份
I’m Li Hua, a custmer wh bught Bkwrm series frm yur website.
【句式】I’m Li Hua, 名词（做同位语）+wh+动词
仿写：我是李华，一个住在你们小区(the apartment cmplex)的交换生。
I’m Li Hua,an exchange student wh lives in the apartment cmplex.
2.阐述写信目的
Displeased with the quality f the bks, I’m writing t cnvey my cmplaints.
【句式】Displeased with sth.,I’m writing t cnvey my cmplaints.对感到不满，我写信来表达我的诉求。
仿写：对你们的物业管理(prperty management)感到不满，我写信来表达我的诉求。
Displeased with yur prperty management ,I’m writing t cnvey my cmplaints.
3.具体理由
First f all, what disappints me is that this set f bks, nt as described, are nt nly lacking in sme pages but als printed unclearly, bringing much incnvenience t me.
【句式】First f all, what disappints me is , bringing much incnvenience t sb./sth.首先，让我失望的是，给谁/某物带来极大不便。
仿写：首先，让我失望的是许多车随意停放（park），给我们的生活带来极大不便。
First f all, what disappints me is that many cars are parked in a casual way, bringing much incnvenience t ur life.
4.Wrse still, yur custmer service staff shwed a terrible attitude t me and didn’t take it seriusly, which has annyed me mst.
【句式】Wrse still, 一个句子描述某件事，which has annyed me mst.更糟糕的是，某事, 使我十分恼火。
仿写：更糟糕的是，垃圾没有及时(in time)清理掉，使我十分恼火。
Wrse still, rubbish hasn't been dispsed f in time, which has annyed me mst.
5.提出诉求、解决措施
Thus, cnsidering all factrs abve, it is my request that yu change a new ne fr me r give me a full refund as sn as pssible.
【句式】Thus, cnsidering all factrs abve, it is my request/suggestin that yu shuld d sth.因此，综上所述，我的请求/建议是你应该
仿写：因此，综上所述，我的建议是你们应该加强(strengthen)管理，制定一些规则来创造一个美丽及和谐(harmnius)的环境。
Thus, cnsidering all factrs abve, it is my suggestin that yu shuld strengthen yur management and rll ut sme rules t create a beautiful and harmnius envirnment.
6.结尾再强调、期待答复
All in all, hpe yu can take my cmplaints int accunt.Lking frward t a satisfactry reply.总之，希望你们考虑我的诉求。期待一个满意的答复。
三、试题再体验
假设你是李华，于2024年5月3日搭乘国外某航班(flight number BAT193)回国，旅途的糟糕经历令你很不愉快，现请用英文给该航空公司写一封投诉信。信件要点包括:
1.陈述写信原因
2.投诉内容: （1）航班（flight）延误了7小时；（2）托运的行李箱被损坏
3.提出你的要求
【写作思路】
1.我是李华，于2012年4月3日乘坐航班flight number BAT193的乘客。
I’m Li Hua, a passenger wh tk the flight number BAT193 n April 3rd, 2012.
2.对这次航班带来的体验不满意，我写信来向表达我的诉求。
Dissatisfied with the experience brught by this flight, I’m writing t cnvey my cmplaints.
3.首先，让我失望的是该航班延误7个小时，给我带来许多不便。
First f all, what disappints me is that the flight was delayed fr 7 hurs, bringing much incnvenience t me.
4.更糟糕的是，登机后你的空乘人员态度很糟糕，让我十分恼火。
Wrse still, yur flight attendants shwed me a terrible attitude after barding, which has annyed me mst.
5.意想不到的是，在到达后，我发现我的托运行李损坏了。
Out f my expectatin, upn arrival, I fund my check-in luggage damaged.
6.因此，考虑以上因素，我要求你们道歉并弥补我的损失。
Thus, cnsidering all factrs abve, it is my request that yu make aplgies t me and make up fr my lss.
7.总之，希望你们考虑我的诉求。期待一个满意的答复。
All in all, hpe yu can take my cmplaints int accunt.Lking frward t a satisfactry reply.