专题_03__安慰信+投诉信-备战2025年高考英语抢分秘籍（新高考专用）

这是一份专题_03__安慰信+投诉信-备战2025年高考英语抢分秘籍（新高考专用），共24页。

目录
安慰信
【应试秘籍】安慰信思路
【应试秘籍】安慰信常用词块
【应试秘籍】安慰信必背句式
投诉信
【应试秘籍】投诉信思路
【应试秘籍】投诉信常用词块
【应试秘籍】投诉信必背句式
【抢分通关】安慰信经典考题
【抢分通关】投诉信经典考题
安慰信

秘籍：采用三段式，分为开头段、主体段和结尾段。具体思路如下：
开头段：表明对发生的事情感到难过，然后写信表示慰问。
主体段：描述具体事件并给与帮助或提出解决办法。
结尾段：给与鼓励和支持，并强调祝愿对方早日康复或渡过难关之类。
安慰信常用词块
upset 不安的，沮丧的
depressed消沉的，沮丧的
be shcked at对……感到震惊
be srry t learn sth了解到……很难过
regardless f 不管,不顾④get ut f truble摆脱困境
ffer ne's sympathy 表示某人的同情
fail t d sth 未成功做某事
be relieved t knw ...很欣慰得知……
place neself in the place f thers 换位思考
relate t/understand sb's feelings理解某人的感受
make it sner r later早晚会成功的
Wish yu a prsperus and successful future.愿你前程似锦。
安慰信必背句式
开头常用句
I'm srry t learn that yu didn't d well in that exam and that yu are wrried abut yur study.
我非常遗憾地得知你上次考试没考好，对学习很担心。
I was shcked t hear f +the news that yu failed in the exam.
听到你的考试失败了的消息，我感到很震惊。
I’m writing t tell yu hw srry I am t hear abut sth.yur lss...
我写信是想告诉你，我听到你的损失很难过。
Knwing yur situatin,I feel terribly srry abut sth...
知道了你的情况，我为此感到非常难过。
In tday’s newspaper, I read abut the recent events in yur hmetwn and I am writing t extend my deepest cndlences.
在今天的报纸上，我看到你们家乡最近发生的事件，特此写信表示慰问。
I am really wrried abut yu and yur family, and all yur friends there.
我真的很担心你和你的家人及朋友。
主体常用句
In the first place，taking a psitive attitude t the examinatin is particularly imprtant.
首先，对考试有一个积极的态度是尤其重要的。
Everyne in ur class misses yu very much, and we’re all hping yu’ll be back sn.
班里每个人都很想念你，希望你能尽快回来。
As the Cllege Entrance Examinatin is appraching，mst f the students are mre r less stressful.
随着高考的临近，大部分学生或多或少有压力。
What yu have t d nw，I think，is t have a gd rest and fllw the dctr's advice.
我认为，现在你必须做的是好好休息，听从医生的建议。
When yu recver and get back，ur classmates and I are all willing t help yu t make up the missing lessns at the weekend.
当你康复返校时，我和同学们周末都乐意帮助你补落下的功课。
6. As is knwn t all, failure is the mther f success. I d hpe yu wn’t lse heart and will get ready t try again. 众所周知，失败是成功之母。我真的希望你不要灰心，做好准备再试一次。
结尾常用句
May the srrw yu feel in yur heart be lightened by the lve that surrunds yu.
愿你内心的忧伤被周围的爱所抹去。
Dn’t let it get yu dwn. It will be ver very sn.不要让这件事击垮你。事情很快就会过去的。
If there is anything yu need me t d , dn’t hesitate t let me knw.
Cheer up! Things will wrk ut fr the best.
振作点！事情会有好结果的。
Remember ,we wn’t be far away if yu need any help!
记住，如果你需要任何帮助，我们都会在不远处！
I hpe yu can find my encuragement helpful. Best wishes.
我希望你能对我的鼓励有所帮助。最美好的祝愿给你。

投诉信

秘籍：投诉信采用三段式，分为开头段、主体段和结尾段。具体思路如下：
开头段：介绍自己，表明写作的目的-投诉对方的产品或服务。
主体段：详述投诉的问题并提出合理的建议或补救措施。
结尾段：希望对方给予考虑，并期待对方尽快回复。
投诉信常用词块
cmplaint n．投诉
unsatisfactry adj．令人不满意的
negligence n.疏忽
in charge f负责
remedy n.补救，治疗
take actin采取行动
distressing adj.令人失望的
disappinting adj．使人失望的
投诉信必背句式
开头常用句
I'm writing t make a cmplaint abut...
我写信是投诉
I want t express my dissatisfactin
我想要表达对…….的不满
It is a great pity that we find there is smething wrng with...
令人非常遗憾的是我们发现……有问题。
I'm Li Hua. I feel bad t truble yu but I'm afraid that I have t make a cmplaint abut yur restaurant.
我是李华。很不想给你添麻烦。但是，恐怕我不得不对你们餐馆进行投诉。
I'm writing t make a cmplaint abut the canteen service f ur schl.
我写这封信是为了投诉我们学校的食堂服务。
I want t express my dissatisfactin abut the wlen scarf I bught frm yur cmpany.
我想要表达我对从你们公司买的羊毛围巾的不满。
This letter is a cmplaint cncerning the actins f ne f yur salespersns
.这封信是对你们一名销售人员行为的投诉。
I am writing t let yu knw the bad attitude f ne f yur staff member.
我写信是想让你知道你们的一位工作人员的恶劣态度。
主体常用句
In the first place, the fd is t salty and the water isn't served in time. In additin, the music yu bradcast is t nisy. Under these circumstances, I fnd it hard t sit here having dinner quietly.
首先，食物太咸，水没有及时端上来。而且，你们播放的音乐太吵了。在这样的环境下，我很难安静的坐在这里吃饭。
Needless t say, such a way f dealing with custmers is unacceptable.
不用说，这样对待顾客的方式是不可接受的。
I have dialed yur service number fr several times but it was always busy.
我多次拨打你们的服务电话，但它总是占线。
Nw this prblem keeps wrrying me.
现在这个问题一直在困扰我。
T imprve the situatin, yu can take the fllwing measures.
为了改善状况，你们可以采取下面的措施。
Can yu change a new ne fr me as sn as pssible?
你们可以尽快给我换件新的吗?
I insist yu change a new ne fr me r give me a refund.
我坚持你们给我换件新的或者给我退款。
There are sme reasns why I am nt satisfed with... At what's , Eventually...
我对...不满意的理由有这几个。首先还有 最
It's a pity that yur gds and service have the fllwing unacceptable/unbearable prblems. , In What's
很遗憾你们的产品和服务竟然有以下这些令人难以接受的问题。
There are sme prblems that I hpe t bring yur attentins. Fr ne anther thing..
有一些问题希望能引起你们的注意。首先其次..
My cmplaints mainly lies in the fllwing aspects.
我的投诉主要是以下几个方面。
结尾常用句
Taking all things abve int the cnsideratin, I request that yu
考虑到上述情况，我要求你们要么...要么...
Taking int accunt all three factrs abve, I request
考虑到以上的三个因素，我要求 I.Thanks fr yur cnsideratin.感谢你的考虑。
I hpe yu will give due attentin t this matter.
我希望你给予此事应有的重视。
I believe yu will take my cmplaint seriusly.
我相信你会认真考虑我的投诉。
I'll appreciate it if mydemand is met.
如果我的要求被满足，我会非常感激。
I'm lking frward tyur early reply.
期待着你早日答复。
安慰信
（2024·云南曲靖·一模）
假如你是李华，你的英国笔友Julia发来邮件，说一个同学的恶作剧（prank）让她的自尊心受到了伤害，而且对自我产生了怀疑。请你给她回一封邮件安慰她。注意：
1. 词数80左右；
2. 可适当增加细节，以使行文连贯。
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答案】
Dear Julia,
I’m really srry t hear abut the prank that hurt yur self-esteem and made yu dubt yurself.
Please remember that yur wrth is nt determined by thers’ actins r wrds. Yu are a strng and incredible persn, full f unique qualities and strengths. Dn’t let this incident define yu. Surrund yurself with peple wh truly appreciate and supprt yu. Take sme time t reflect n the things that make yu special, and fcus n nurturing yur self-cnfidence.
If there’s anything I can d t supprt yu, please let me knw.
Yurs,
Li Hua
【导语】本篇书面表达属于应用文。题目要求学生回复英国笔友Julia的邮件，对她在邮件中描述的因恶作剧而受到伤害的情况给予安慰。
【详解】1. 词汇积累
伤害：hurt→injure
决定：determine→decide
了不起的：incredible→remarkable, extrardinary
专注于：fcus n→cncentrate n
培养：nurture→develp, cultivate
2. 句式拓展
简单句变复合句
原句：Yu are a strng and incredible persn, full f unique qualities and strengths.
拓展句：Yu are a strng and incredible persn, wh is full f unique qualities and strengths.
【点睛】[高分句型1] I’m really srry t hear abut the prank that hurt yur self-esteem and made yu dubt yurself. (运用了that引导限制性定语从句)
[高分句型2] Please remember that yur wrth is nt determined by thers’ actins r wrds. (运用了that引导宾语从句)
（23-24高三上·河北张家口·期末）
假定你是李华，今天课上你发现外教Mr. Smith有感冒症状。请你给他写一封邮件，内容包括：
1. 表达你对他的关心；
2. 表示愿意陪他去看医生，提供必要的帮助。
注意：
1. 写作词数应为80个左右；
2. 请按如下格式在答题卡的相应位置作答。
Dear Mr. Smith，
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yurs,
Li Hua
【答案】
Dear Mr. Smith,
I hpe this email finds yu well. During tday’s class, I nticed that yu seem t be shwing symptms f a cld. I am genuinely cncerned abut yur health.
If yu haven’t gt better, I strngly recmmend seeing a dctr t get prper advice and treatment. I am willing t accmpany yu t the hspital r clinic and ffer any assistance yu may need. Please let me knw if there’s anything I can d t help yu feel better.
Take care and get well sn.
Yurs,
Li Hua
【导语】本篇书面表达属于应用文。要求考生给外教Mr. Smith写封邮件，对其有感冒症状表示关心，并表示愿意陪他去看医生，提供必要的帮助。
【详解】1. 词汇积累
真诚地：genuinely→ sincerely
担忧的：cncerned → wrried
建议：recmmend → suggest
陪伴：accmpany sb.→ keep sb. cmpany
2. 句式拓展
合并句子
原句：During tday’s class, I nticed that yu seem t be shwing symptms f a cld. I am genuinely cncerned abut yur health.
拓展句：During tday’s class, I nticed that yu seem t be shwing symptms f a cld, s I am genuinely cncerned abut yur health.
【点睛】【高分句型1】 During tday’s class, I nticed that yu seem t be shwing symptms f a cld. (运用了that引导的宾语从句)
【高分句型2】 If yu haven’t already, I strngly recmmend seeing a dctr t get prper advice and treatment. (运用了if引导的状语从句)
假如你是杭州外国语学校的学生会主席李华，请你用英语给杭州娃哈哈进出口有限公司总经理宗馥莉女士写一封信，表达对她刚刚痛失她的“民族企业家父亲——宗庆后老先生”的慰问。内容包括：
1.表达哀思；
2.对娃哈哈集团的希望和建议。
cndlences—慰问；吊唁
Dear Ms. Zng,
I’m Li Hua frm Hangzhu Freign Language High Schl.
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答案】
Dear Ms. Zng,
I’m Li Hua frm Hangzhu Freign Language High Schl. I was deeply saddened t hear abut the passing f yur great father, the funder f Wahaha Grup. On behalf f the student bdy at ur schl, I extend ur heartfelt cndlences t yu and yur family during this difficult time.
We hpe that the values and principles instilled by yur father will cntinue t guide Wahaha Grup twards cntinued success and prsperity. Furthermre, we encurage Wahaha Grup t cntinue its dedicatin t cntributing t the cuntry’s ecnmic develpment.
Additinally, we suggest that Wahaha Grup fcus n prduct develpment fr the elderly, as ur sciety is rapidly aging. Priritizing envirnmentally friendly practices is als crucial, as we nly have ne planet. We hpe t see Wahaha Grup lead the way in sustainable business practices.
With sincere sympathy and warm regards.
【导语】本篇书面表达属于应用文。要求考生用英语给杭州娃哈哈进出口有限公司总经理宗馥莉女士写一封信，表达对她刚刚痛失她的“民族企业家父亲——宗庆后老先生”的慰问，内容包括：表达哀思和对娃哈哈集团的希望和建议。
【详解】1.词汇积累
悲伤的：saddened→srrwful/heartbrken
持续的：cntinued→ persistent/cntinuus
建议：suggest→prpse
关注：fcus n→cncentrate n
2.句式拓展
同义句拓展
原句：We hpe t see Wahaha Grup lead the way in sustainable business practices.
拓展句：We are in the hpe that we can see Wahaha Grup lead the way in sustainable business practices.
【点睛】【高分句型1】We hpe that the values and principles instilled by yur father will cntinue t guide Wahaha Grup twards cntinued success and prsperity.（运用了that引导宾语从句和过去分词作后置定语）
【高分句型2】Priritizing envirnmentally friendly practices is als crucial, as we nly have ne planet.（运用了动名词作主语和as引导状语从句）
4．假定你是李华，你班交换生Peter为了保持健康每天做体育运动，但最近囚为运动过量而拉伤了腿部肌肉。请你给他写一封邮件，表示关心，内容包括：
1．表示安慰;
2．提出建议并表示祝愿。
注意：1．词数80左右;
2．可以适当增加细节，以使行文连贯。
参考词汇：拉伤肌肉strain a muscle
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答案】
Dear Peter,
I hpe this email finds yu well. I was srry t hear that yu’ve strained yur leg muscle due t excessive exercise. Yur dedicatin t staying fit is admirable, but it’s crucial t strike a balance t avid such injuries.
Rest assured, a minr setback like this wn’t keep yu dwn fr lng. I suggest taking adequate rest, applying ice packs t reduce swelling, and cnsulting a physitherapist fr prfessinal advice.
Remember, we’re all here t supprt yu. I wish yu a speedy recvery and hpe t see yu back in actin sn, but this time, with a little mre cautin. Take care!
Yurs,
Li Hua
【导语】本篇是应用文写作。你班交换生Peter为了保持健康每天做体育运动，但最近囚为运动过量而拉伤了腿部肌肉，要求考生给他写一封邮件，表示关心。
【详解】1. 词汇积累
关键的：crucial→essential
建议：suggest→advise
足够的：adequate→enugh
小心：cautin→carefulness
2. 句式拓展
简单句变复合句
原句：Yur dedicatin t staying fit is admirable, but it’s crucial t strike a balance t avid such injuries.
拓展句：While yur dedicatin t staying fit is admirable, it is als crucial that yu strike a balance t avid sustaining such injuries.
【点睛】[高分句型1]I was srry t hear that yu’ve strained yur leg muscle due t excessive exercise.(that引导的宾语从句)
[高分句型2]I suggest taking adequate rest, applying ice packs t reduce swelling, and cnsulting a physitherapist fr prfessinal advice.(动名词作宾语)
5.假设你是李萍，得知你的外籍教师Fred在下班回家的路上发生车祸住院。请你根据以下提示，给他写封邮件：
1. 表达同学们的关心；
2. 安慰并鼓励他；
3. 表达祝愿与期望。
注意：
1. 词数不少于80；
2. 可适当加入细节，使内容充实、行文连贯；
3. 开头和结尾已给出，不计入总词数。
Dear Fred,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yurs,
Li Ping
【答案】
Dear Fred,
On hearing the news that yu’re injured and in hspital n yur way hme frm wrk, we feel very srry. Are yu getting much better nw? Please dn’t wrry abut yur illness. What yu need t d is t have a gd rest and fllw the dctr’s advice.We believe that yu are brave enugh t win the battle against yur disease. Yu needn’t wrry abut ur lessns, either. When yu cme back t schl, we are all willing t wrk hard t make up fr the missing lessns. We are greatly cnvinced that we can catch up with thers quickly. We all hpe that yu will recver as sn as pssible.
Yurs,
Li Ping
【导语】本篇书面表达属于应用文。要求考生写封邮件慰问出车祸的外籍教师Fred。
【详解】1.词汇积累
消息：news→infrmatin
休息：have a rest→take a break
建议：advice→suggestin
返回：cme back→return
2.句式拓展
同义句转换
原句：We believe that yu are brave enugh t win the battle against yur disease.
拓展句：We believe that yu have enugh curage t vercme yur illness.
【点睛】【高分句型1】What yu need t d is t have a gd rest and fllw the dctr’s advice.(运用了what引导的主语从句)
【高分句型2】We are greatly cnvinced that we can catch up with thers quickly.(运用了that引导的宾语从句)
投诉信
（23-24高三·重庆·阶段练习）
假定你是李华，外教Ryan给你的作业打了B，但你觉得应得A。请你给外教写一封邮件，内容包括：
1. 说明你应得A的理由(至少两点)；2. 提出希望。
注意：
1. 写作词数应为80左右；
2. 请按如下格式在答题卡的相应位置作答。
Dear Ryan,
I’m Li Hua frm Class 3._______________________________________________________________________________________________
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yurs,
Li Hua
【答案】
Dear Ryan,
I’m Li Hua frm Class 3. I’m writing t discuss the B grade I received fr my recent assignment. While I respect yur feedback, I genuinely believe that my wrk deserves an A grade.
The reasns are twfld. Firstly, my assignment fulfilled all the requirements. I dedicated a substantial amunt f effrt and time t this prject, cnducting thrugh research and strictly fllwing all the guidelines. Secndly, nt nly did my wrk bring frward innvative ideas, but it als presented well-structured arguments, all in a clear and mistake-free frmat.
It is with these cnsideratins in mind that I respectfully request a recnsideratin f my grade. Yur earliest reply wuld be greatly appreciated.
Yurs,
Li Hua
【导语】本篇书面表达属于应用文。要求考生给外教Ryan写封邮件，说明你的作业应该得A的理由，并提出希望。
【详解】1.词汇积累
虽然：while→althugh
首先：firstly→in the first place
新颖的：innvative→riginal
要求：request→demand
2.句式拓展
简单句变复合句
原句：Yur earliest reply wuld be greatly appreciated.
拓展句：I wuld appreciate it if I can get yur earliest reply.
【点睛】【高分句型1】Secndly, nt nly did my wrk bring frward innvative ideas, but it als presented well-structured arguments, all in a clear and mistake-free frmat. (运用了nt nly位于句首的部分倒装句式)
【高分句型2]】It is with these cnsideratins in mind that I respectfully request a recnsideratin f my grade.(运用了it 强调句式)
（23-24高三·云南·阶段练习）
假如你是李华，最近你在某英文网站订购电影票时遇到一些问题。为此，你决定向该公司的服务部进行投诉。内容包括：
1．网页设计不合理；
2．退款不及时；
3．希望问题尽快得到解决。
注意：
1．写作词数应为80词左右；
2．开头和结尾已给出，不计入总词数；
3．请按如下格式在答题卡的相应位置作答。
Dear Sir r Madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
I’m lking frward t yur early reply.
Yurs faithfully,
Li Hua
【答案】
Dear Sir r Madam,
My name is Li Hua, a high schl student. I am writing t cmplain abut sme upsetting prblems I encuntered when buying tw mvie tickets n yur website.
First f all, the layut f yur web page was cnfusing, which led me t place a wrng rder. What’s wrse, when I tried t get a refund, I fund that I had t wait three days, which made me very disappinted. Yu are knwn as a ppular website, but my experience shws that yur service needs imprvement. I wuld appreciate it if yu culd address these prblems as sn as pssible.
I’m lking frward t yur early reply.
Yurs faithfully,
Li Hua
【导语】本篇书面表达属于应用文，要求考生给某英文网站的服务部写封信，投诉订购电影票时遇到的一些问题。
【详解】1.词汇积累
令人心烦意乱的：upsetting→mind-numbing
令人困惑的：cnfusing→puzzling
解决：address→slve
更糟糕的是：what’s wrse→wrse still
2.句式拓展
简单句变复合句
原句：My name is Li Hua, a high schl student.
拓展句：My name is Li Hua, wh is a high schl student.
【点睛】[高分句型1] I am writing t cmplain abut sme upsetting prblems I encuntered when buying tw mvie tickets n yur website. (运用了省略关系代词引导的限制性定语从句，when引导的时间状语从句的省略)
[高分句型2] First f all, the layut f yur web page was cnfusing, which led me t place a wrng rder. (运用了which引导的非限制性定语从句)
3.（23-24高三·河南南阳·阶段练习）
假定你是李华，你发现上周网购的电子词典笔(electrnic dictinary pen)有问题，请给客户服务中心写一封电子邮件进行投诉，要点如下：
1) 进行投诉；
2)说明问题；
3)说明解决方案
注意：1.词数 80 左右；
2.可适当增加细节，以使行文连贯。
Dear Sir/Madam,
I am Li Hua, a devted custmer f yur nline stre.
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yurs sincerely,
Li Hua
【答案】
Dear Sir/Madam,
I am Li Hua, a devted custmer f yur nline stre. I am writing t cmplain abut the defective electrnic dictinary pen I purchased frm yur stre last week.
After ne week f its purchase, I find it desn’t wrk as expected. The battery desn’t last lng after being recharged, perhaps merely half a day. Wrse than that, the wrds n the screen are nt distinct enugh, which I think is damaging t my eyesight. The last straw is that when I cntacted the nline stre yesterday, I didn’t get a satisfactry answer.
I wuld appreciate it if yu culd either refund my purchase r replace it with a new ne. Otherwise, I will take legal actin. Lk frward t yur attentin and early reply.
Yurs sincerely,
Li Hua
【导语】本篇书面表达属于应用文。假定你是李华，你发现上周网购的电子词典笔(electrnic dictinary pen)有问题，请给客户服务中心写一封电子邮件进行投诉。
【详解】1.词汇积累
投诉：cmplain→make a cmplaint
购买：purchase→buy
令人满意的：satisfactry→cntent
代替：replace→take place f
2.句式拓展
同义句转换
原句：I am writing t cmplain abut the defective electrnic dictinary pen I purchased frm yur stre last week.
拓展句：The reasn why I am writing t yu is that I’d like t cmplain abut the defective electrnic dictinary pen I purchased frm yur stre last week.
【点睛】[高分句型1] Wrse than that, the wrds n the screen are nt distinct enugh, which I think is damaging t my eyesight. (运用了which引导非限制性定语从句)
[高分句型2] I wuld appreciate it if yu culd either refund my purchase r replace it with a new ne. (运用了if引导条件状语从句)
4.（2024高三·全国·专题练习）
假如你是李华，请你以自己网上购书所遇到的不愉快经历，向中国某家英文报纸生活栏目写一封抱怨信。要点如下：
1. 所购书中有破损，缺页现象；
2. 一些书籍价格比实体店书店还要贵。
注意：1. 词数80左右。
2可以适当增加细节，以使行文连贯。
3. 信的开头和结尾已给出，不计入总词数。
Dear Sir r Madam,
I am a middle schl student.
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
I wuld be grateful if yu culd take my pinin int cnsideratin.
Yurs sincerely,
Li Hua
【答案】
Dear Sir r Madam,
I am a middle schl student. I am writing t express my dissatisfactin and disappintment abut the unpleasant experience which happened a few days ag. I bught sme bks frm the Internet. But when I received the bks, I was disappinted t find that sme f the bks are nt nly prly printed, but als slightly damaged, and even sme pages are missing. In additin, sme f the bks are mre expensive than thse in the lcal bkstres.
Therefre, I am writing t ask yu fr help, and I hpe that yu can fcus n this matter, which can aruse the attentin f the relevant departments. I ttally believe that they will imprve their service in the future.
I wuld be grateful if yu culd take my pinin int cnsideratin.
Yurs sincerely,
Li Hua
【导语】本篇是应用文写作。要求考生以自己网上购书所遇到的不愉快经历，向中国某家英文报纸生活栏目写一封抱怨信。
【详解】1. 词汇积累
表达：express→cnvey
不愉快的：unpleasant→unfavrable
集中：fcus n→cncentrate n
另外：in additin→besides
2. 句式拓展
简单句变复合句
原句：In additin, sme f the bks are mre expensive than thse in the lcal bkstres.
拓展句：Furthermre, sme f the bks that I purchased nline are priced higher than thse available in lcal bkstres.
【点睛】[高分句型1]I am writing t express my dissatisfactin and disappintment abut the unpleasant experience which happened a few days ag.(运用了which引导的定语从句)
[高分句型2]Therefre, I am writing t ask yu fr help, and I hpe that yu can fcus n this matter, which can aruse the attentin f the relevant departments.(运用了which引导的非限制性定语从句)
5.（2024高三·全国·专题练习）
假设你叫李华，最近在某英文购物网站上购买了一双鞋子，但出现了一些问题。请给该网站写一封投诉信，包括以下内容：
1. 写信的目的；
2. 投诉内容（见表格）；
3. 要求：重新邮寄或退款；
4. 询问：若寄回，谁承担邮寄费。
注意：1. 词数80左右；
2. 可以适当增加细节，以使行文连贯。
Dear Sir,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yurs,
Li Hua
【答案】
Dear Sir,
I’m writing t cmplain abut a pair f sneakers recently purchased frm yur website. What I rdered was a pair f black size 9 shes, but beynd expectatins, I received a pair f white size 8.5 shes instead. Wrse still, it really annyed me that the shes which shuld have arrived n April 10 didn’t reach me until April 20. Fr the abve reasns, I demand either a new pair f black size 9 shes be sent t me immediately r I shuld be given a full refund. By the way, if I send back the wrng shes, will yur cmpany pay fr the pstage?
I wuld appreciate it if yu are kind enugh t slve the prblem as sn as pssible.
Yurs,
Li Hua
【导语】本篇书面表达属于应用文。题目要求学生以李华的身份，给某英文购物网站写一封投诉信，需说明写信目的，根据具体信息表述自己的投诉，提出自己的诉求，并对邮寄费相关问题进行询问。
【详解】1. 词汇积累
使恼怒：anny→irritate
要求：demand→request
立即：immediately→instantly, right away
解决：slve→find a slutin t
2. 句式拓展
简单句变复合句
原句：I’m writing t cmplain abut a pair f sneakers recently purchased frm yur website.
拓展句：I’m writing t cmplain abut a pair f sneakers that I recently purchased frm yur website.
【点睛】[高分句型1] What I rdered was a pair f black size 9 shes, but beynd expectatins, I received a pair f white size 8.5 shes instead. (运用了What引导名词性从句作主语)
[高分句型2] Wrse still, it really annyed me that the shes which shuld have arrived n April 10 didn’t reach me until April 20. (运用了it作形式主语、that引导名词性从句作真正的主语、which引导限制性定语从句、shuld have dne虚拟语气)
[高分句型3] Fr the abve reasns, I demand either a new pair f black size 9 shes be sent t me immediately r I shuld be given a full refund. (运用了that引导名词性从句作demand的宾语并省略了that、省略shuld及“shuld+动词原形”形式的虚拟语气)
申购情况
实际情况
颜色
黑色
白色
码数
9
8.5
到货日期
4月10日
4月20日