专题08_投诉信模板+真题必背范文

这是一份专题08_投诉信模板+真题必背范文，共3页。
要点如下：1. 介绍购物情况；
2. 反映存在问题；
3. 提出解决方案。
注意： 1. 词数100左右；
2.可以适当增加细节，以使行文连贯。
首段
1.自我介绍
※ I am ne f yu custmers.
※ I am Li Hua, a custmer f yur stre/restaurant/htel.
※ I am Li Hua, a custmer wh bught a pair f shes frm yur website in early March.
2.写作背景
※ I rdered the shes fr my mum as a gift n Wmen’s Day. Hwever, t my disappintment, I have cme acrss sme prblems.
3. 写作目的
※ I am writing t make a cmplaint abut them.
※ I am writing t cmplain abut them.
※ I am writing t cmplain abut yur unsatisfying service.
中间段
1.主旨句
※ There are the fllwing prblems.
2.反映存在问题
※ T begin with, it didn’t arrive n schedule, which missed the Wmen’s Day.
※ Besides, much t my dissatisfactin, nt nly is it the wrng size but it is als f wrng clr.
※ What bthers/annys me mst is the quality f the shes, fr they are nt made f
genuine leather and give ff bad smell.
总结：
※ I am nt satisfied（s annyed） t have received such pr service, and I believe I am qualified t ask yu t handle it.
※ There is n dubt that yur service needs t be imprved.
※ I am disappinted with yur service.
3.提出解决方案(提出希望)
※ I hpe yu can either return my mney r deliver/arrange a new pair t me as sn as pssible.
※ I hpe yu can better yur service in case the same matter arises in the future.
※ I hpe yu will take the matter seriusly and make an effrt t slve the prblem.※ I hpe yu can lk int the case and take effective measures t prevent such things happening again.
结尾段
※ I am really annyed abut it. I wuld be mre than pleased if yu culd take my cmplaints seriusly. Any early reply is highly appreciated.
※ I am really annyed abut it. I wuld appreciate it if yu culd handle the matter at yur earliest cnvenience. Any early reply is highly appreciated.
【模拟演练】
假设你是李华，最近跟父母去国外旅行时所居住的旅馆服务不好。请根据以下要点提示给旅馆老板写一封英文投诉信，信中应包括下列内容：
1.空调不能正常运行；
2.浴室不干净；
3.晚上周围噪声很大，且不给更换房间；
4.服务员态度随意，漫不经心。
Dear Sir r Madam，
I am Li Hua, a custmer f yur htel. My parents and I had a terrible stay in Rm 512. I am writing t cmplain abut yur htel service.
There are the fllwing prblems. T begin with，the air cnditiner wuldn’t wrk. When I asked the staff fr help, they said OK. But eventually n ne came. Besides, much t my dissatisfactin, I fund the bathrm rather dirty t bathe in. What annys me mst is that the nise utside at night, which was s lud that we fund it hard t fall asleep. I asked t change rms, but was refused fr the reasn that the htel was full. It was surprising that the waiters treated us in a very casual and indifferent manner. There is n dubt that yur service needs t be imprved.
I am really annyed abut it. I hpe yu can lk int the case and take effective measures t prevent such things happening again. I wuld appreciate it if yu culd handle the matter at yur earliest cnvenience.
Yurs faithfully，
Li Hua