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英语职业模块 服务类Listening & Speaking优秀课件ppt
展开Where are the peple?
What is the man ding?
Lk at the picture and discuss tw questins:
D Nt Disturb
Cautin: Wet Paint
Cautin: Wet Flr
Fire Emergency Exit
Listen and match the pictures with relevant expressins.
Please Make Up Rm
Pre-listening
Discuss the fllwing questins in grups.
D yu knw any ther signs at a htel? Give examples.What service des a htel ffer?What jbs can a htel prvide?
Read the wrds and expressins. Guess what will happen.
(火车站、机场等的)行李员
While-listening
Listen t the dialgue and check yur guess.
check yur guess
Listen again and cmplete the frm.
William Carter
Wrk in pairs and have a rle play.
custmer & receptinist
Pay attentin t:prnunciatin f certain wrds;stress and intnatin; fluency.Get well-prepared first!
Wrk in grups and discuss:
Suppse yu were the receptinist. Yu culdn’t find Mr. Carter’s bking recrd due t system failure. What wuld yu d?
1. Wh said these wrds?2. What will the dialgue be abut?
Express service csts an extra 30%.s it culd be dne tmrrw.Culd yu please send smene t get the laundry nw?Hw may I help yu?
Read and guess:
D. Hw may I help yu?
C. Culd yu please send smene t get the laundry nw?
B. s it culd be dne tmrrw.
A. Express service csts an extra 30%.
Fill in the blanks with the given sentences.Listen t the dialgue and check answers.
Step 1Each student picks a rle card.
Step 2Frm new grups f three.
Step 3Each grup picks 1 situatin card and 1 prblem card.
Step 4Prepare a rle play.
Activity time:
Pst-listening
What tpic d we learn tday?
What are the new wrds and expressins?
What kind f prfessinal rles d yu meet?
What is the quality f a receptinist/husekeeper?
Any questins?
Each grup f three prepares and carries ut a survey n the mst imprtant prfessinal quality f a receptinist and a husekeeper. Share survey results in the next class.
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