新高考英语一轮复习考点过关练考点23 应用文写作：投诉信、求助信（2份打包，原卷版+解析版）

这是一份新高考英语一轮复习考点过关练考点23 应用文写作：投诉信、求助信（2份打包，原卷版+解析版），文件包含新高考英语一轮复习考点过关练考点23应用文写作投诉信求助信原卷版doc、新高考英语一轮复习考点过关练考点23应用文写作投诉信求助信解析版doc等2份试卷配套教学资源，其中试卷共23页， 欢迎下载使用。

【命题解读】
书信类写作包括邀请信、感谢信、推荐信、求职信、祝贺信、告知信、求助信、建议信、道歉信、咨询信以及慰问信等类别。
以下对投诉信、求助信类别提供对应的模板和基本写作技巧。
投诉信
【布局思维导图】
【基本模板】
Dear ______ (称谓)
I am writing t ldge cmplaints against ______(投诉原由). Here is the whle stry.
In the first place, ______(问题一). In additin, ______(问题二). Under these circumstances, ______(问题的结果) . Cnsequently, I asked t remedy the situatin. Hwever，ignring hw reasnable my request was, the staff refused t make any cmpensatin with a pr attitude.（投诉服务时可用）.
I sincerely hpe yu culd lk int the case. ______(提供解决方案). Otherwise, I wuld seek legal/external supprt in the lcal custmer cmmittee.
Lking frward t yur prmpt reply.
Yur sincerely,
Li Hua
【写作实操技巧】
假定你是李华，两周前你从网上订购一套书虫系列读物(Bkwrm Series)昨天才到货，且包装破损，数量不足。请就此向网店客服写邮件投诉。
要点如下：①介绍购物情况; ②反映存在问题; ③提出解决方案
注意：① 词数80词左右;②可适当增加细节，使行文连贯;
可能用到的生词：投诉cmplaint n.
__________________________________________________________________________________________________________________________________________________
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【模板范文】
Dear ______ (称谓)
I am writing t ldge cmplaints against an unpleasant shpping experience at yur bk stre (投诉原由). Here is the whle stry.
In the first place, I rdered a set f Bkwrm Series n yur website tw weeks ag, but I didn’t receive them until yesterday(问题一). In additin, the bks were s prly packed up that the cver f ne bk was trn (问题二). Under these circumstances, I culd nt use the series with ne bk missing (问题的结果) . Cnsequently, I asked t remedy the situatin. Hwever, ignring hw reasnable my request was, the staff refused t make any cmpensatin with a pr attitude..
I sincerely hpe yu culd lk int the case. I wuld appreciate it if yu return my mney r better deliver a new set f bks t me(提供解决方案). Otherwise, I wuld seek external supprt in the lcal custmer cmmittee.
Lking frward t yur prmpt reply.
Yur sincerely,
Li Hua

【仿写演练】
假定你是李华，你在上周日搭坐102号公交车，该公交车司机的不文明行为让乘客很愤怒。于是你向公交车公司写一封投诉信。要点如下：
1. 司机的不文明行为（大声讲话、紧急刹车、态度粗鲁等）。
2. 希望尽快查清此事。
注意：
1. 词数80左右；
2. 可适当增加细节，以使行文连贯。
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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【模板范文】
Dear ______ (称谓)
I am writing t ldge cmplaints against ne f yur bus-drivers’ imprper and rude behavirs (投诉原由). Here is the whle stry.
Last Sunday, I was taking the N. 102 bus whse driver nt nly kept n talking with a man ludly but als drve very fast(问题一). In additin, sme passengers advised him t cncentrate n driving, but he didn’t pay any attentin and drve even faster (问题二). Under these circumstances, anther passenger culdn’t bear it, asking the driver t keep the passengers’ safety in mind. But the driver stpped the bus s suddenly that all the passengers nearly lst their balance (问题的结果) .
I sincerely hpe yu culd lk int the case. I’ll appreciate it if yu can take measures t prevent such an incident happening again (提供解决方案).
Lking frward t yur prmpt reply.
Yur sincerely,
Li Hua
求助信
【考情分析】
①第一种类型：请求提供信息
如：“我”要去海外求学，请求对方提供相关学校的学费、住宿等信息。这种请求信也叫“咨询信”，
【内容分析】
a.客观描述（靠翻译）
b.喜爱/推荐原因
重点准备：中国文化类，如节日，中国结，唐诗等中国元素相关的内容。
②第二种类型：请求对方付出建议或者某种行为（脑力或体力）
如：“我”要参加竞赛，请对方给“我”建议；
“我”是校报编辑，请求对方写文章。此种请求信也叫“约稿信”。
约稿信的变体：“我”是主办方代表，请求对方为某次展览提供摄影或绘画作品。
【布局思维导图】
【写作模板】
Dear ______ (称谓)
I am ______(自我介绍) . I am writing t seek fr yur help in______(写信目的).
Nw, I struggle a lt in ______(遇到的困难). I’ve fund that ______(描述自己的困难). Fr ne thing, ______(困难一). Fr anther, ______(困难二).
Therefre, culd yu please put frward sme practical suggestins? I am cnvinced that I will benefit a lt frm yur valuable and timely advice.
I wuld appreciate it if yu culd respnd at yur earliest cnvenience.
Yur sincerely,
Li Hua
【写作实操技巧】
假设你是高三学生李华，今年的高考阅读量加大，而你的阅读能力较差，因此学习的压力越来越大。请你根据你下内容向你的前外教Mr Jacksn 求助。希望得到他的帮助。
注意：词数 80 左右，可合理添加细节。
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【模板套用】
Dear Mr Jacksn (称谓)
I am Li Hua, preparing fr the Natinal Cllege exam (自我介绍) . I am writing t seek fr yur help in imprving my English (写信目的).
Nw, I struggle a lt in English reading(遇到的困难). I’ve fund that with the cllege entrance appraching I feel mre stressed than ever(描述自己的困难). Fr ne thing, we have t read mre articles in the exam and all the teachers attach great significance t the capability f reading, asking students t expand vcabulary and d mre exercises (困难一). Fr anther, hard as I try, I still find it hard t imprve, which even makes me can’t sleep (困难二).
Therefre, culd yu please put frward sme practical suggestins? I am cnvinced that I will benefit a lt frm yur valuable and timely advice.
I wuld appreciate it if yu culd respnd at yur earliest cnvenience.
Yur sincerely,
Li Hua
【仿写演练】
假定你是李华，你正在为期中考试紧张复习，但最近你遇到了一些问题导致无法集中精力学习。于是你给学校心理老师Kate写了一封求助信寻求帮助。要点如下:
1.作业多，没时间运动；
2. 压力大，难以入睡；
3. 希望得到Kate的帮助
注意：
1．词数80左右；
2．可以适当增加细节，以使行文连贯。
__________________________________________________________________________________________________________________________________________________
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【模板范文】
Dear Kate (称谓)
I am Li Hua (自我介绍) . I am writing t seek fr yur help in imprving my English (写信目的).
Nw, I struggle a lt in my study(遇到的困难). I’ve fund that hardly d I take sprts due t t much hmewrk (描述自己的困难). Fr ne thing, it’s difficult fr me t fall asleep every night (困难一). Fr anther, the high expectatin frm my parents makes me extremely feel stressed (困难二).
Therefre, culd yu please put frward sme practical suggestins? I am cnvinced that I will benefit a lt frm yur valuable and timely advice.
I wuld appreciate it if yu culd respnd at yur earliest cnvenience.
Yur sincerely,
Li Hua
【真题1】（2020全国III）假定你是李华，你和同学根据英语课文改编了一个短剧。给外教Miss Evans写封邮件，请她帮忙指导。邮件内容包括:
1. 剧情简介；2. 指导内容；3. 商定时间地点。
注意:1. 词数100左右;2. 结束语已为你写好。
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【参考范文】
Dear Miss Evans,
Hw is everything ging! I am writing in sincerity t ask yu a favr regarding a play we adapted accrding t the textbk.
We’d like t cmbine yur culture with urs by adapting the classic nvel The Steambat fr a shrt English play. The play is set n a big strm after midnight, n the raft dwn the river navigatin, we see a steambat that is ging t sink. We saved a scared by. Hwever, the adaptin is quite a challenge. Having written the English script, we dn’t want anything inapprpriate t spil the play. S wuld yu please spare sme time t review the draft script attached t this email and make necessary changes? If it is cnvenient, may I pay yu a visit at yur ffice next Tuesday t give yu mre details?
Given yur busy schedule, I’d be very appreciative if yu ffer t give sme prfessinal advice. Lk frward t yur early reply. Best regards!
Yurs truly,
Li Hua
【真题2】（2016·新课标卷I）李华，暑假想去一家外贸公司兼职，已写好申请书和个人简历（resume）。给外教Ms Jenkins 写信，请她帮你修改所附材料的文字和格式（frmat）。
注意：
1. 词数100左右; 2. 可以适当增加细节，以使行文连贯。
【参考范文】
Dear MS Jenkins,
I’m Li Hua. I plan t take a part-time jb in a freign cmpany during the summer hliday. I have already filled in the applicatin frm and had my resume ready fr it. Hwever, I am nt sure abut the wrds and frmat. Therefre, I am writing t ask fr yur help and prfessinal advice.
Wuld yu please spare sme time t read thrugh the materials attached? Wuld yu mind finding ut the mistakes in terms f wrds and frmat? Besides, I’d like yu t crrect the mistakes fund in the materials and frmat.
I wuld much appreciate it if yu culd d me a favr. I am lking frward t yur reply.
Yurs,
Li Hua
【真题3】（2013·新课标卷I）假定你是李华。请你给笔友Peter写封信，告诉他你叔叔李明将去他所在城市开会，带去他想要的那幅中国画，同时询问他是否可以接机。信中还需说明：
李明：高个子，戴眼镜
航班号：CA985
到达：8月6日上午11:30
注意：1. 词数100左右；2. 可以适当增加细节，以使行文连贯； 3. 开头语和结束语已为你写好。
【参考范文】
Dear Peter,
Hw are yu ding?
I’m writing t tell yu that my uncle Li Ming is ging t yur city fr a cnference, and I’ve asked him t bring yu the Chinese painting yu’ve asked fr befre.
Als, I’d like yu t d me a favr. Wuld yu please meet my uncle at the airprt and take him t his htel since this is his first visit t the U.S.? Thank yu in advance!
His flight number is CA985, and it will arrive at 11:30 am, August 6. My uncle is tall and he is wearing glasses. And he will be in a blue jacket.
Lking frward t yur reply.
Yurs,
Li Hua
【模拟检测 1】（2022·天津和平·一模）假如你是晨光中学的李津，你给已经是大学一年级学生的笔友Chris写信，请对方给你提一些建议。信的内容如下：
（1）询问Christ大学生活的状况；
（2）询问Christ当初根据什么选择的专业；
（3）自己希望选择的专业及原因（如兴趣、父母意愿、就业前景等）。
参考词汇：专业majr
注意：
（1）词数不少于100；
（2）可适当加入细节，使内容充实、行文连贯；
（3）开头和结尾已给出，不计入总词数。
Dear Chris,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yurs,
Li Jin
【参考范文】
Dear Chris,
Nice t knw that yu have already been a first year student in the university. I am writing t ask yu fr sme suggestins n my majr in the future.
What interests me is whether yu have adapted t the university life. D yu have a tight schedule n yur studies? I was wndering what it was that made yu chse yur present majr. As fr my majr I am t take, I prefer t study English language because I have a great passin fr it. In additin, my parents als strngly recmmend me t take it as my majr, which is playing a mre and mre significant rle in spreading traditinal Chinese culture arund the wrld. Thirdly and mst imprtantly, it has a mst prmising emplyment prspect.
Hpe everything ges smthly with yu and lking frward t hearing frm yu sn.
Yurs,
Li Jin
【解析】
【导语】
本篇书面表达属于应用文。要求考生给已经是大学一年级学生的笔友Chris写信，请对方给你提一些有关大学生活和专业选择的建议。
【详解】
1.词汇积累
建议：advice→suggestin
选择：select→chse
角色：part→rle
希望：wish→hpe
2.句式拓展
简单句变复合句
原句：D yu have a tight schedule n yur studies?
拓展句：D yu have a tight schedule that is n yur studies?
【点睛】
[高分句型1]
What interests me is whether yu have adapted t the university life. (运用了what引导的主语从句和whether引导的表语从句)
[高分句型2]
In additin, my parents als strngly recmmend me t take it as my majr, which is playing a mre and mre significant rle in spreading traditinal Chinese culture arund the wrld. (运用了which引导的非限制性定语从句)
段落要点
首段
求助目的
正文
具体求助内容
结尾
再次表示期望和感谢。