新高考英语二轮复习题型归纳与变式演练专题24 书信类03（申请信、咨询信、投诉信）（2份打包，原卷版+解析版）

这是一份新高考英语二轮复习题型归纳与变式演练专题24 书信类03（申请信、咨询信、投诉信）（2份打包，原卷版+解析版），文件包含新高考英语二轮复习题型归纳与变式演练专题24书信类03申请信咨询信投诉信原卷版doc、新高考英语二轮复习题型归纳与变式演练专题24书信类03申请信咨询信投诉信解析版doc等2份试卷配套教学资源，其中试卷共88页， 欢迎下载使用。
以下对申请信、咨询信、投诉信类别提供对应的模板和基本写作技巧。
七、申请信
1. 布局思维导图
2. 写作模板
模板①
Dear Sir r Madam,
I write this letter t apply fr the psitin that yu have advertised in________________________(报纸站名称) f________________________(广告发布时间).
Nt nly d I have the qualificatins fr this jb, but als I have the right persnality fr a ______________ (工作名称). On ne hand, _____________________(第一个原因). On the ther hand, ______________________(另一个原因).
Shuld yu grant me a persnal interview, I wuld be mst grateful. If yu need t knw mre abut me，please feel free t cntact me at any time at________________________(电话号码).
Thank yu fr cnsidering my applicatin, and I am lking frward t meeting yu.
Yurs Sincerely,
Li Hua
模板②
Dear Sir r Madam,
I’m _________(简单自我介绍). When I was reading the advertisement, _________(表达看到相关广告后的感受). I think it’s a gd pprtunity fr me t _____________(应聘的原因). Therefre I recmmend myself t withut hesitatin.
I ___________(陈述本人的性格优势). Fr ne thing, I can ___________(陈述本人特长一). Fr anther thing, I can ___________(陈述本人特长二).
Please cntact me at ___________(你的联系方式一：电话号码). Or e-mail me at ___________(你的联系方式二：电子邮箱地址).
I am lking frward t yur early reply .
Yurs Sincerely,
Li Hua
模板③
Dear Sir r Madam,
I’m _________(简单自我介绍).I’m writing t apply fr the psitin_____________(说明写信的目的)。
I really want t btain this precius pprtunity because ______________________________(说明为什么想得到这次宝贵的机会).
___________. Besides, __________________.(分层次说明自己的优势)
I am sure that I can perfectly live up t yur expectatins. I will be grateful if yu culd give me a kind cnsideratin.
Lking frward t yur early reply .
Yurs
Li Hua
【写作方法】
1. 首段：
a. 自我介绍；
b. 申请原因；
c. 说明写信目的。
2.主体：
a. 详述有关背景资料：资历、教育经历、工作经历、兴趣爱好；
b. 询问有关学校、课程等具体内容。
3.尾段：
a. 强调上述材料的重要性；
b. 希望尽快得到答复；
c. 要求手册及申请表；
d. 表示感谢。
【写作流程图】
第一部分：说明写信的目的
套语：
(1) 兹申请刊登在……上的……工作。
I am writing t apply fr the pst f … advertised in …
(2) 见……上刊登的贵公司广告，我谨申请应聘贵公司的……职务。
In reply t yur advertisement in …, I beg t apply fr the pst f … in yur cmpany.
(3) 看到贵公司在报上招聘……的广告，我马上感到这正是我这段时间所要寻找的工作，并且我能胜任。
Immediately I saw yur advertisement in the paper fr …I felt it was just the kind f pst fr which I have the qualificatins and fr which I have been lking fr sme time.
(4) 我想申请入贵校学习。
I wuld like t apply fr admissin t yur cllege.
(5) 我想在贵校……系继续深造。
I wuld like t further my studies in …Department f yur university.
第二部分：介绍详情
套语：
(1) 我的专业是……，我了解贵校在上述领域有极好的项目。
My majr is…, and I understand yur university has a gd prgram in this field.
(2) ……年，我出生于……，毕业于……大专业。毕业后一直在……工作，因此积累了该领域丰富的经验。
Brn in …in…, I graduated frm…University majring in …I have been wrking in …since my graduatin, and I have therefre attained rich experience in this field.
(3) 毕业后，我先担任……，随后担任……，现任职于……
Upn graduatin, I first wrked as … The fllwing jb was …and currently I am wrking fr/in …
(4) 我现在就读于北京第二外国语学院英语专业，即将毕业。
I am nw studying at Beijing Secnd Freign Language Institute and will sn be graduated as an English majr.
第三部分：说明申请该职位或学校的原因
套语：
(1) 贵公司目前做的这种工作特别使我感兴趣。
The kind f wrk in which yur cmpany is engaged particularly interests me.
(2) 我认为我具备了报上刊登的贵公司……一职所要求的必要条件和经验。
I feel I have the necessary qualificatins and experience needed fr the psitin f …advertised in the newspaper.
(3) 受我所学课程的影响，我对饭店、酒店管理产生了浓厚的兴趣。
Under the influence f the curses I have taken, I have develped a special interest in Restaurant and Htel Management.
第四部分：恳请招聘单位或所申请的学校考虑自己的申请，并表示谢意，期望回复
套语：
(1) 如能尽快回复，我将不胜感激。
Yur early respnse will be much appreciated.
(2) 希望贵校能给我寄来空白申请表。
I hpe yu will kindly send me an applicatin frm.
(3) 如能收到所需的申请表和有关入学的指南我将十分感激。
I wuld greatly appreciate receiving cpies f the required applicatin frms and any instructins yu may be s kind as t give me regarding my pssible admissin.
(4) 希望同意面试，届时我可以更详细地说明我的技能。
I hpe I may be granted an interview, when I can explain my qualificatins mre fully.
(5) 我将乐意在您方便时接受面试，届时我将进一步介绍自己。
I shuld be pleased t attend fr an interview at yur cnvenience, when I culd give yu further details cncerning myself.
3. 必备词句
I wish t apply fr a psitin f which yu advertised in tday's newspaper. 我想申请你们今天报纸上刊登的广告中的一个职位。
I have learned frm a friend that... 我从一个朋友那得知……
I shall be glad t prvide yu with any further infrmatin cncerning my educatin and persnal experience. 我很乐意提供关于我的教育及个人经验方面的更多信息。
My name graduated in...，majring in...我的名字是……。我毕业于……大学，专业是……
I am cnfident my prfessinal knwledge has prepared me t handle the jb. 我相信我的专业知识能让我胜任这份工作。
I am skilled in/gd at...我擅长……
I had gd perfrmance in every curse，especially in... 我每门课成绩都很好，特别是……
I trust that I am capable f ding the wrk well. 我相信我能干好这份工作。
I believe that I am well qualified fr the psitin as... 我相信我定能胜任作为……的工作。
【篇首句】介绍自己，简要说明信息来源，并提出申请。
1. I’m Li Hua, frm Class One, Senir Tw.
我是李华，来自高二一班。
2. I have read in the newspaper that a secretary is wanted in yur cmpany.
我在报纸上看到你们公司在招聘一名秘书。
3. I read the annuncement f the Experience Life that yu have psted n the Internet and I am interested in it.
我在网上看到你们发布的体验生活的消息，我对此很感兴趣。
4. I am extremely pleased t see yur advertisement fr an English tutr（家庭教师/助教）in the newspaper.
我很高兴在报纸上看到你们招聘家庭教师/助教的广告。
5. I am writing t apply fr the summer camp in yur schl.
我写信是想申请加入你们学校的夏令营。
6. I am writing t tell yu that I’m suitable fr the jb yu are advertising.
我写信是想告诉你，我适合做你们在广告上刊登的这份工作。
7. I am writing t inquire abut the pssibility f the jb.
我写信是询问（我得到）这份工作的可能性。
8. I am writing t jin the prgram.
我写信是想加入这个项目。
9. I wuld like t apply fr it during the summer vacatin.
我想要暑假申请它。
【篇中句】突出自己特点，具体说明胜任理由。
1. I think I’m qualified fr the psitin.
我认为对于这个职位我是有资格的。
2. In the first place, I have strng written and spken cmmunicatin skills.
首先，我有很好的写作和交流技巧。
3. What’s mre, I am well acquainted with the western culture.（be acquainted with 熟悉）
而且，我非常熟悉西方文化。
4. Last but nt the least, I have gd persnality, and I am independent in life.
最后但也是很重要的一点是，我有很好的性格，并且在生活中很独立。
5. I think it’s f great use t me. Fr ne thing, I can gain sme experience fr my future jb; fr anther, I can make mre friends.
我认为它对我是有好处的。一则，我能够为未来的工作获得经验；二则，我可以交到更多的朋友。
6. I am sure I can d my best in the jb.
我保证在工作中会尽最大努力。
7. That’s why I am applying fr the psitin.
那就是我申请这个职位的原因。
8. I hpe I can jin yu.
我希望我能够加入你们。
【篇尾句】请求给予机会，期望尽快回复。
I will be much grateful if yu can give me the pprtunity.
如果你能给我这个机会，我会非常感激。
I hpe yu can ffer me the pprtunity.
我希望你能提供给我这个机会。
I hpe I can be accepted as a member f yur summer camp.
我希望我能够成为你们夏令营的一员。
If yu need t knw mre abut me, please cntact me at 189.
如果你需要了解我更多，请给我打电话189.
I am lking frward t yur early reply.
期待你的早日恢复。
I am lking frward t hearing frm yu sn.
期待早日收到你的来信。
I wish t apply fr a psitin f which yu advertised in tday's newspaper. 我想申请你们今天报纸上刊登的广告中的一个职位。
I have learned frm a friend that... 我从一个朋友那得知……
I shall be glad t prvide yu with any further infrmatin cncerning my educatin and persnal experience. 我很乐意提供关于我的教育及个人经验方面的更多信息。
My name graduated in...，majring in...我的名字是……。我毕业于……大学，专业是……
I am cnfident my prfessinal knwledge has prepared me t handle the jb. 我相信我的专业知识能让我胜任这份工作。
I am skilled in/gd at...我擅长……
I had gd perfrmance in every curse，especially in... 我每门课成绩都很好，特别是……
I trust that I am capable f ding the wrk well. 我相信我能干好这份工作。
I believe that I am well qualified fr the psitin as... 我相信我定能胜任作为……的工作。
4. 写作实操技巧
假设你是李华，你作为交换生正在英国学习，你所在城市博物馆正在展出来自中国的文物(relics)因而需要招聘懂一定中国文化的自愿者作为讲解员，需要写一封信给博物馆申请做一名讲解员。
要点如下:
1.写信目的。
2.个人能力优势。
3.能做的事情。
注意:
1.词数80左右
2.可以适当增加细节，以使行文连贯。
____________________________________________________________________________________________________________________________________________________________________________
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【模板范文】
Dear sir/madam (称谓)
I am really delighted t learn that a guide fr yur Chinese cultural relic exhibitin (职位) is required, and I feel this psitin (职位或机会) is specially tailred t me.
T start with, my advantage first lies in the fact that I am frm China and used t be a vlunteer in Shanghai Museum and quite familiar with Chinese relics (优势一) . Furthermre, being an utging and ptimistic by, I am gd cmmunicating with thers and intrducing Chinese culture t the wrld is always my hnr and my pleasure (优势二) . Finally, there is n prblem with my spken English, as I have lived here fr almst a year and I have n difficulty cmmunicating with thers in English (优势三) .
I d hpe my enthusiasm and qualificatin (资质或能力) will win me a favrable cnsideratin frm yur side. Shuld yu need any details related t my applicatin, feel free t cntact me at 123456@df.cm (联系方式).
Keenly anticipate yur prmpt reply.
Yur sincerely,
Li Hua

5. 仿写演练
假定你是李华，你校英文报现正在招聘编辑，负责撰写中国传统文化板块的文章。请你写封信，申请该职位。内容包括：
1 .写信目的；
2.优势、特长。
注意:1.词数80左右；
2.可适当增加细节，以使行文连贯。
____________________________________________________________________________________________________________________________________________________________________________
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【模板范文】
Dear sir/madam (称谓)
I am really delighted t learn that a new editr in charge f articles based n traditinal Chinese culture (职位) is required, and I feel this psitin (职位或机会) is specially tailred t me.
T start with, my advantage first lies in the fact that I have a gd cmmand f English, which I believe is a basic requirement fr this jb (优势一) . Furthermre, in my spare time, I prefer t read English newspapers, which cntributes t my prgress in writing (优势二) . Finally, there is n prblem with my knwledge abut Chinese culture, as I am crazy abut everything t d with Chinese culture. I ften talk with my freign friends and intrduce Chinese culture t them (优势三) .
I d hpe my enthusiasm and qualificatin (资质或能力) will win me a favrable cnsideratin frm yur side. Shuld yu need any details related t my applicatin, feel free t cntact me at 123456@df.cm (联系方式).
Keenly anticipate yur prmpt reply.
Yur sincerely,
Li Hua

6. 高考真题
（2019全国I）
假定你是李华，暑假在伦敦学习，得知当地美术馆要举办中国画展。请写一封信申请做志愿者，内容包括：
1．写信目的：2．个人优势：3．能做的事情。
注意：
1．词数100左右；2．可以适当增加细节，以使行文连贯；
____________________________________________________________________________________________________________________________________________________________________________
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____________________________________________________________________________________________________________________________________________________________________________
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____________________________________________________________________________________________________________________________________________________________________________
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【参考答案】
Dear Sir/Madam,
I’m Li Hua, an exchange student frm China during this summer vacatin. I’m delighted t learn that vlunteer students are wanted fr a Chinese painting exhibitin t be held in the lcal art gallery. Nw I’m writing t apply fr the psitin.
The reasns fr my applicatin are as fllws. First f all, having been expsed t freign teachers since a yung age, I can cmmunicate freely with thers in English. What’s mre, years f being mnitr makes me a brilliant rganizer, which will help a lt t keep the exhibitin in rder. The mst imprtant factr is that my related knwledge will undubtedly help the audience learn mre abut the unique Chinese art frm.
All in all, my sense f respnsibility will make me a qualified vlunteer. I’d appreciate it if yu culd take my applicatin int cnsideratin.
Yurs,
Li Hua
（2018·浙江卷）
假定你是李华，你校英语协会招聘志愿者，接待来访的国外中学生。请你写信应聘，内容包括：
1. 口语能力：2. 相关经验；3. 应聘目的。
注意：
1. 词数80左右；2. 可以适当增加细节，以使行文连贯。
____________________________________________________________________________________________________________________________________________________________________________
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【参考答案】
Dear Sir r Madam,
My name is Li Hua. And I am writing t apply fr being a vlunteer f ur schl English assciatin.
I have a gd cmmand f English and have been t the USA twice. S I can cmmunicate well with native speakers f English. What’s mre, I am kind and friendly t ther peple. S I can easily get alng with freign students.
I’m particularly interested in this jb because I want t further imprve my ral English capabilities and interpersnal cmmunicatin skills.
Hpefully I can receive yur acceptance.
Yurs faithfully,
Li Hua
（2015·重庆卷）Bkcrssing. Cm 是一个面向全球的图书分享网站。该网站组织的分享活动有两种参与方式：一是自由分享（wild release），即把书放在指定地点，由其他参与者自由获取；二是定向分享（cntrlled release），即直接传递给另一位参与者。假设你是李华，请用英文写信申请参加。内容应包括：
1· 表明写信目的
2· 选择一种分享方式
3· 简述作出该选择的理由
4· 希望了解更多信息
注意：
（1）词数不少于80；
（2）在答题卡上做答
（3）书信格式及开头已给出（不计入总词数）
Dear Sir r Madam,
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yurs
Li Hua
【思路点拨】
这是一篇提纲类作文，我们需要用正确的英语把给出的要点表达出来。动笔前，一定要认真分析要点，理解要点要表达的含义，不能造漏要点，跑题偏题。本作文中给出的要点比较具体，故需要准确表达写作时注意准确运用时态，上下文意思连贯，符合逻辑关系，尽量使用自己熟悉的单词句式，同时也要注意使用高级词汇和高级句型使文章显得更有档次。特别注意在选择句式时要赋予变化。
【参考答案】
Dear Sir r Madam,
Learning that yu are rganizing this activity t share bks wrldwide, I am writing t apply fr it fr the simple reasn that I lve reading and I wn a large number f bks.
Yu’ve intrduced tw ways t share bks: wild release and cntrlled release. Of the tw, the latter wins my favr. By the means f cntrlled release, I nly need t deliver bks t ther participants, nt nly are bks shared but it can build up a bridge cnnecting readers frm different parts f the wrld as well.
If yu culd prvide mre specific infrmatin, I wuld be well grateful. Lking frward t yur reply.
Yurs
Li Hua
【亮点说明】
所给范文语言简洁，不拖拉，使用短语：apply fr申请；Lking frward t盼望着；Learning that yu are rganizing this activity t share bks wrldwide, I am writing t apply fr it fr the simple reasn that I lve reading and I wn a large number f bks.这句话运用learning做伴随状语，reasn后面跟着一个同位语从句；nt nly are bks shared but it can build up a bridge cnnecting readers frm different parts f the wrld as well.这个句子nt nly but als连接两个句子，第一个句子需要用部分倒装。
（2012·全国新课标卷）
假定你是李华，从互联网（the Internet）上得知一个国际中学生组织将在新加坡(Singapre)举办夏令营，欢迎各国学生参加。请写一封电子邮件申请参加。
内容主要包括：
1.自我介绍(包括英语能力); 2.参加意图（介绍中国、了解其他国家）；3.希望获准。
注意：
1.词数100左右：
2.可以适当增加细节，以使行文连贯
3.邮件开头和结尾已为你写好。
Dear Sir r Madam,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Regards,
Li Hua
【参考答案】
Dear Sir r Madam,
I'm Li Hua, a middle schl student frm China. I read the annuncement f the summer
camp that yu have psted n the Internet and I am interested in it. I knw that yu welcme
students frm different cuntries and I'd like t take part in it. I've been learning English fr
10 years, and I speak fluent English. What is mre, I'll be able t tell students frm ther
cuntries abut China and learn abut their cuntries as well. I hpe I will be accepted as a
member f yur summer camp.
Lking frward t yur reply!
Regards,
Li Hua
必背范文
Writting1
假如你是高三学生李华，打算报考一所外语学校。你在网上看到上海外国语学院的招生信息(admissin infrmatin)，并对此非常感兴趣。根据招生要求，你需要用英语写一份个人申请报告，内容应包括：
1.自己的个性、特长及取得的成果；
2.进入大学后的努力方向及设想等。
注意：
1.词数100左右，开头与结尾已给出，但不计入总词数；
2.可适当增加细节，以使行文连贯。
Dear Sir r Madam,
I’m writing t apply t study in yur university.
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
I’m lking frward t hearing frm yu sn.
Yurs,
Li Hua
【写作指导】
本篇书面表达要求写一封申请信，结合题目要求可知，时态以一般现在时为主，人称以第一人称为主。
内容要点包括：你的个性、特长及取得的成果；进入大学后的努力方向和设想。写作时，注意以下几点：
(1)合理安排段落，使文章条理清晰：第一段---简单介绍招生信息的来源；第二段一写自己的个性、 特长
及取得的成果；第三段一谈 自己的努力方向和设想；
(2)适当增加细节，巧妙使用过渡性词语,使得语意连贯；
(3)尽量使句式富于变化。
【参考答案】
Dear Sir r Madam,
I’m writing t apply t study in yur university. I read abut the admissin infrmatin while surfing the Internet the ther day. I’m really interested in it.
I’m an utging girl and can get n well with all my classmates. I d well in mst f my subjects, especially in English. I nce wn first prize in an English Speech Cntest held in ur city.
As we all knw, English is a universal language, s I want t majr in English if I am admitted int yur university. I hpe t have a jb related with languages in the future and I believe I can help prmte cultural cmmunicatin between China and the wrld.
I’m lking frward t hearing frm yu sn.
Yurs,
Li Hua
【名师点评】文章要点齐全,思路清晰，语言精练，过渡自然，并且恰当地使用了大量的高级词汇和复杂句式,不失为一篇优秀的习作。具体表现在：(1)高级词汇: get n well with, d well in, prmte cultural cmmunicatin 等;(2)高级句式：as引导的定语从句As we all knw,状语从句的省略while surfing the Internet,非谓语动词短语held in ur city和related with languages等。
Writting2
假设你是李华，从互联网上看到一个国际中学生家教组织将面向中国招聘兼职中文家教(tutr) 的广告，欢迎中国学生参加。 请写一封电子邮件申请参加。
内容主要包括：
1.自我介绍（包括中英文能力）；
2.参加意图（帮助别人学习中文和推介中国文化）；
3.希望获准。
注意：
1. 词数100左右；
2. 可以适当增加细节，以使行文连贯；
3. 邮件开头和结尾已为你写好，不计入总次数。
Dear Sir r Madam,
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yurs sincerely,
Li Hua
【参考答案】
Dear sir r Madam,
I’m Li Hua, a senir middle schl student frm China. I happened t read the advertisement that yu have psted n the Internet, emplying Chinese students as part-time tutr f the Chinese language. I am interested in it. I knw that yu welcme students frm China and I’d like t get this jb.
Fr me, Chinese is my native tngue and I’m excellent at it. Besides, I’ve been learning English fr 9 years with a gd cmmand f spken and written English. I’m willing t help freigners learn Chinese well and intrduce Chinese culture t the wrld as well.
I hpe I will be accepted as a member f yurs.
Lking frward t yur reply!
Yurs sincerely,
Li Hua
Writing 3
假设你是新华中学的高三毕业生李华，刚刚参加完高考，最近听说美籍华人李响将出资帮助贫困大学生。请你根据以下要点提示写一封贫困资助申请信。
1.个人情况介绍；
2.申请资助原因(家庭困难等情况)；
3.资助款的使用及今后打算。
注意：
1.词数100左右(开头已给出，不计入总词数);
2.可适当增加细节， 以使行文连贯。
Dear Mr. Li Xiang,
I’m glad t hear that yu will help thse wh lack mney in ging t cllege. I’m writing t apply fr it.
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Lking frward t yur reply.
Yurs sincerely,
Li Hua
【参考答案】
Dear Mr. Li Xiang,
I’m glad t hear that yu will help thse wh lack mney in ging t cllege. I’m writing t apply fr it.
My name is Li Hua, a senir three student f Xinhua Middle Schl. I have much financial difficulty in cntinuing my cllege educatin, but I’m eager t g n with my further study.
In my family my father is the nly breadwinner while my mther was laid ff tw years ag. My grandmther has been suffering a lung illness fr mre than five years. My yunger brther is nw studying in a junir schl. I tk part-time jbs during the summer vacatin, but what I have earned is far frm enugh fr me t pay the required tuitin fees. In rder t cntinue my study, I have t apply fr yur help.
If my request is accepted, I will make gd use f the mney and put my heart int study and make myself a useful man t the sciety. I hpe that yu will cnsider my applicatin.
Lking frward t yur reply.
Yurs sincerely,
Li Hua
【解析】作文要求写一封贫困资助申请信。第一步先作个人情况介绍;第二步讲述申请资助原因(家庭困难等情况)，可以着重介绍自己家庭收入微薄，负担很重的情况；最后说一说如果自己得到资助将如何使用资助款。本篇范文行文流畅，要点明确，语言地道，词句丰富。文章运用了多种句式：并列句，主语从句，条件状语从句，宾语从句。长短句交叉使用，增强了文章的层次感。内容言辞恳切，增强了可读性。
Writing 4
假如你是红星中学学生李华，在网上看到一则面对所有国家征集北京冬奥会志愿者的消息，你喜爱冰雪活动，想去担任志愿者。申请信要求统一用英文书写。请根据提示写一封申请信。内容包括：
1.你的基本情况；
2.你的申请理由；
3.希望获准。
注意：
1.100词左右；
2.开头和结尾已给出，不计入总词数；
3.可以适当增加细节，以使行文连贯。
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【参考答案】
Dear Sir r Madam,
I’m mre than pleased t learn that vlunteers are wanted fr the Winter Olympic Games, which is t be held in Beijing. I’m writing t apply fr the psitin.
I’m Li Hua, presently studying in Hngxing High Schl and I’m cnvinced that I’m qualified t be the required vlunteer. First f all, I’m utging, which makes it pssible fr me t get alng well with thers. Besides, I regularly g skiing with friends, equipping me with enugh knwledge t be a qualified vlunteer. In additin, I nrmally participate in a variety f beneficial vluntary activities, which makes me mre experienced than thers. I’d appreciate it if yu culd take my applicatin int cnsideratin.
Lking frward t yur reply.
Yurs,
Li Hua
Writing 5
假如你是李华，为了配合学校开展的"Green Actin fr the Earth"的活动，你校英语俱乐部张贴了一则海报招聘志愿者。请根据提示写一封申请信。内容包括:
1.个人信息；
2.应聘资格；
3.希望被录用。
注意：
1.词数100左右；
2.开头和结尾已给出，不计入总词数；
3.可以适当增加细节，以使行文连贯。
Dear Sir r Madam,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Lking frward t yur reply.
Yurs,
Li Hua
【参考答案】
Dear Sir r Madam,
I’m Li Hua, studying in Class 1, Grade 3. Seeing yur appealing pster titled "Green Actin fr the Earth", I’m writing t apply fr the psitin.
I' m fully cnvinced that I pssess enugh qualificatins t be the required vlunteer. First f all, I nrmally participate in a variety f beneficial activities t preserve ur envirnment, which makes me mre experienced than thers. Besides, I succeeded in rganizing a series f rewarding activities, including Saving Water, Green Travel and s n, equipping me with enugh knwledge and experience t be a qualified vlunteer. I d appreciate it if yu culd take my applicatin int cnsideratin. I'm available fr an interview at any time.
Lking frward t yur reply.
Yurs,
Li Hua

八、咨询信
1. 布局思维导图
2. 基本模板
Dear ______ (称谓)
I am ______(自我介绍). I am writing t inquire abut ______(要询问的内容).
The fllwing is my cnfusin. First f all, I’m tempted t knw ______. Secndly, when will ______ ? Thirdly, is ______?(要咨询的问题罗列)
I wuld be much appreciated if yu can furnish me with the abve infrmatin and yu can cntact me via ______ (表达感谢).
Thank yu and yur prmpt reply will be highly appreciated.
Yur sincerely,
Li Hua
3. 必备词句
【常用词汇】
1.inquire abut sth.询问……的情况
2.seek fr sth.寻求
3.bvan sme infrmatin 获得一些信息
4.regarcding/cncerning/with regard t sth.关于
5.prvide sb. with sth.提供给某人某物
6.infrm sb. f sth.通知某人某事
7.prmpt/immediate reply及时的回复
8.take int accunt f sth./take sth. int accunt 考虑到……
9.detailed infrmatin详情
10.be grateful/bliged t sb. fr sth.因某事而感谢某人
11.express ne's appreciatin fr...对某事表示感激
12.be cncerned abut... 对……关心
13.attend a summer schl参加暑期学校
14.during the summer vacatin 暑假间
15.a six-wek English curse一个为期六周的英语课程。
16.per week 每周
17.as fr至于，关于
18.including extra fee fr sth.包括……额外费用
19.cver the entrance fees ..怎么样？（提出建议或用以引出活题）
20.What abut..…?/Hw abu.…? ……怎么样？
【常用句型】
I am writing t ask fr infrmatin abut hw t be a vlunteer fr the Asian Winter Games. 我写信来是为了咨询如何成为亚洲冬季运动会志愿者。
I am writing t see if it is pssible fr yu t prvide me with infrmatin regarding /cncerning /n hw t learn Chinese well. 我写信来是为了想知道您是否可以给我提供一些关于如何才能学好中文的信息。
I am writing t yu fr further infrmatin abut the English training. 我写信来是为了进一步了解英语培训。
I’m writing fr mre infrmatin abut hw t better learning habits. 我写信来是为了进一步获取有关改善学习习惯的信息。
I am writing in respnse t yur advertisement. 我写这封信是为了回复、回应你们的广告。
Culd yu please tell me smething abut hw t be a vlunteer fr the Asian Winter Games？您能向我介绍一下如何成为亚洲冬季运动会志愿者吗？
I wuld greatly appreciate it if yu culd tell me smething abut the rebuilt Qianmen Street in Beijing. 如果您能告诉我有关改建后北京前门大街的情况，我将感激不尽。
I wnder if /whether yu culd tell me smething abut English speech cntest t be held in ur schl n June 1st. 我想要知道您是否可以告诉我一些有关我们学校将在6月1日举行的英语演讲比赛的情况。
I wuld like t knw if /whether yu culd tell me smething abut summer curses. 我想要知道您是否可以告诉我暑期课程的情况？
I wuld be much bliged t yu if yu let me knw smething abut the summer camp. 如果你能告诉我有关夏令营的情况， 我将不胜感激。
Culd yu （be s kind as t）tell me smething abut students’visiting grup. 您是否可以告诉我有关学生访问团的情况。
I wuld （als）like t inquire smething abut a spkesman fr animals. 我（也）想咨询动物代言人的情况事宜。
I wuld be grateful if it’s s kind f yu t give me sme essential infrmatin. 如果您能告知一些必要的信息，我将不胜感激。
I’d like t knw smething mre abut the vlunteer activity. 我想要了解志愿者活动。
I wuld be grateful t receive a prmpt reply.如果您能回复，我将感激不尽。
I’d appreciate it very much if yu culd give me a reply.如果您能回复，我将感激不尽。
4 写作实操技巧
假定你是李华，正在新西兰学习，你计划寒假期间在当地旅行，请给旅行社发一封电子邮件询问相关的旅行信息。
内容包括：1. 旅行信息；2. 当地特色；3. 注意事项。
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【模板范文】
Dear Sir r Madam (称谓)
I am Li Hua, a Chinese student, studying in New Zealand. (自我介绍). I am writing t inquire abut sme infrmatin regarding/cncerning it (要询问的内容).
The fllwing is my cnfusin. First f all, I’m tempted t knw the departure time and traveling rute. Secndly, hw much I have t pay fr the travel? Thirdly, is there anything I shuld pay special attentin t (要咨询的问题罗列)?
I wuld be much appreciated if yu can furnish me with the abve infrmatin and yu can cntact me via 1234456@df.erf (表达感谢).
Thank yu and yur prmpt reply will be highly appreciated.
Yur sincerely,
Li Hua

5. 仿写演练
假设你是光明中学高二（1）班班长，准备组织班级同学去博物馆参观历史展览（histrical exhibitin）。请向博物馆写一封80词的信，询问如下信息：

1. 展览内容（规模size、主题theme及展出物品bjects n display等）
2. 展出起止时间(the dates f its pening and clsing)，是否有折扣(discunt)。
3. 期待回复。
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【模板范文】
Dear Sir r Madam (称谓)
I, mnitr f Class One frm Guangming High Schl, am rganizing a grup f students t pay a visit t the histrical exhibitin in yur museum (自我介绍). I am writing t inquire abut sme relevant infrmatin(要询问的内容).
The fllwing is my cnfusin. First f all, I’m tempted t knw the size f the exhibitin, the theme as well as the bjects n display. Secndly, when will the exhibitin be held? Thirdly, hw lng it lasts (要咨询的问题罗列)? At last, I’d like t inquire if there is any discunt available n entrance tickets fr students.
I wuld be much appreciated if yu can furnish me with the abve infrmatin and yu can cntact me via phne 123456 (表达感谢).
I lk frward t further discussin with yu.
Yur sincerely,
Li Hua
6. 高考真题
【2021年高考全国甲卷】
假定你是李华。你校计划举办介绍中国传统文化的主题班会，并在英文网站展示。请你写一封邮件给外国朋友Chris，向他了解哪些中国传统文化更吸引外国友人。邮件内容包括：
1.阐明写信事由；2.征求建议；3.表示感谢。
注意：
1. 词数100左右；2. 可以适当增加细节，以使行文连贯。
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【参考答案】
Dear Chris,
Wrd came that ur schl is ging t hld a class meeting whse tpic is related t Chinese traditinal custms. Because this activity will be presented n the English website, I sincerely want yu t ffer me sme advice.
As far as we knw, there is a huge cultural difference between China and the western cuntries. In rder t get mre clicks, yu’d better tell me which Chinese culture yu westerners prefer. What’s mre, if I want t decrate my website with sme Chinese elements, what shuld I d? Knwing yu are interested in China, I d believe yu can help me slve these puzzles.
If pssible, yu can reply t me as sn as pssible. I will take yur advice int cnsideratin. I really appreciate yur help.
Yurs,
Li Hua
【2020·浙江卷】
假定你是李华，你校来自爱尔兰的外教Peter因病回国休假。请给他写一封电子邮件，内容包括:1. 询问近况；2. 分享班级最新消息；3. 表达祝愿。
注意:1. 词数80左右；2. 可适当增加细节，以使行文连贯。
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【参考答案】
Dear Peter,
I am srry t hear that yu have gne back hme n sick leave. Hw are yu feeling nw?
I hpe my gd news fr yu will sweep away the shadw f disease. Last mnth, an English festival was held in ur schl, and ur class perfrmed a sng which yu taught us at the festival. As sn as we finished the sng, all the audience gave us warm applause. If nly yu had been there.
We all miss yu very much and wish yu a quick and cmplete recvery.
Yurs,
Li Hua

【2016年10月浙江卷】
假定你是李华。下学期你将作为交换生（exchange student）去加拿大一所高中学习，住在Lynn家里。请给Lynn写一封邮件，内容包括：
1. 介绍自己；2. 告知到达时间；3. 询问应做何准备。
注意：1. 词数80左右；2. 可适当增加细节，以使行文连贯。
范文一：
Dear Lynn,
I am very thrilled that I will g t Canada as an exchange student. Yu knw nw I can't even hld my excitement and am eager t fly t the schl. What's mre, I have been tld that I will stay with yur family during my study. That's s nice t be friends with all f yur family. My flight will arrive at Trnt airprt n February 14th. Is it cnvenient fr yu t pick me up at the airprt? If s, I will appreciate yur help very much. I als want t knw what preparatins I shuld make befre I leave fr Canada.
Thank yu!
Best wishes,
Li Hua
范文二：
Dear Lynn,
My name is Li Hua, and I will be an exchange student sn in Canada. It's gd news that I will stay at yur family in the next 6 mnths' study when studying at the lcal high schl. I think we can be gd friends. By the way, I will arrive in Trnt n September 1st and I hpe that yu can fetch me at the airprt at 4 'clck in the afternn if yu are available. Furthermre, I am eager t knw what I can d befre my leaving fr Canada.
Hpe t receive yur reply letter sn.
Yurs sincerely,
Li Hua
范文三：
Dear Lynn,
I'm Li Hua, an exchange student frm China. I'm happy t knw that I'll be staying with yur family in the next few mnths while I'm studying at the lcal high schl. Thank yu fr having me! I will arrive in Trnt n August 20th and get t yur place late that afternn. I wnder if yu culd give me sme advice s that I can get myself better prepared fr my stay in Canada.
Lking frward t seeing yu!
Best wishes,
Li Hua
【解析】
范文一：
①用be thrilled来表达作者强烈的情感，信件开头就紧紧抓住了读者的心。
②can't hld my excitement进一步强调激动的心情，同时what's mre用来表达递进关系，承接上下文。
③句式it is cnvenient fr yu t d sth.很好地委婉表达请求，同时也非常到位地传递了作者的想法。
④If s的省略结构的使用，使得语言更加符合英语习惯，同时可见考生语言功底很强。
⑤固定表达make preparatins t d sth.对要点表达到位，同时knw使用了what引导的宾语从句，体现了考生运用自如的写作技能。
本篇习作覆盖了所有写作要点，使用了较多的高级词汇与丰富的句式表达，用词连贯、到位，语言地道顺畅，脉络清晰，考生英语语言运用能力扎实。同时能够在写作中就咨询信的相关注意事项（比如礼貌等）用词做到了不卑不亢，非常好地完成了试题所要考查的对考生文字和文化意识检测的任务。
范文二：
①考生开篇第一句话做了简单的自我介绍，让读者和Lynn马上明白了作者的写作意图。
②复杂句子的使用，体现了作者良好的写作能力，在该句中有主语从句和时间状语从句的省略结构。
③By the way既是很好的连接上下文的表达，同时也是作者极强语言能力的体现。在句中作者也使用了宾语从句和条件状语从句等，让人印象深刻。
④Furthermre的使用，既体现上下文的承接，又是地道英语的表达，丰富了语言，同时what引导的宾语从句体现了作者对于从句的较好把握。
⑤祈使句表达了作者希望能够得到Lynn的回复，语言正式地道，合乎身份，也符合信件的结束语。
本篇作文表达到位，文章要点突出，同对补充了关联性很强的信息，让读者（收信人）一目了然。同时考生在写作过程中使用了较高级词汇和丰富多样的句式，连贯性强，如使用了by the way, furthermre等地道的连接词，完全体现了作者的极强的英语语言掌控能力。本文无论是在语言的运用还是在对文体的掌握上，都符合考查要求，是一篇上乘的佳作。
【2014·全国卷1】
假定你是李华，计划暑假期间去英国学习英语，为期六周。下面的广告引起了你的注意，请给该校写封信，询问有关情况（箭头所指内容）
注意：
1．词数100左右； 2．可以适当增加细节，以使行文连贯。 3．参考词汇：住宿—accmmdatin
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【参考答案】
Dear Sir / Madam,
I am a student in China and I plan t g t Britain t attend a summer schl during the vacatin. I’ve seen yur ad, and I’d like t knw smething mre abut yur six-week English curse. First, when will the curse start and hw many class hurs are there per week? Besides, I wish there wuld nt be t many students in a class. I’d als like t knw hw much I have t pay fr the curse and whether accmmdatin is included. Wuld there be hst family r university drmitry?
I am lking frward t yur early reply.
Yurs faithfully,

九、投诉信
1. 布局思维导图
2. 基本模板
Dear ______ (称谓)
I am writing t ldge cmplaints against ______(投诉原由). Here is the whle stry.
In the first place, ______(问题一). In additin, ______(问题二). Under these circumstances, ______(问题的结果) . Cnsequently, I asked t remedy the situatin. Hwever，ignring hw reasnable my request was, the staff refused t make any cmpensatin with a pr attitude.（投诉服务时可用）.
I sincerely hpe yu culd lk int the case. ______(提供解决方案). Otherwise, I wuld seek legal/external supprt in the lcal custmer cmmittee.
Lking frward t yur prmpt reply.
Yur sincerely,
Li Hua
Dear ______,
①I am ______（自我介绍）. ②I feel bad t truble yu but I am afraid that I have t make a cmplaint abut ______.
③The reasn fr my dissatisfactin is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In additin, ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）t______（抱怨的方面给你带来的后果）.
⑦I appreciate it very much if yu culd ______（提出建议和请求）, preferably ______（进一步的要求）, and I wuld like t have this matter settled by ______（设定解决事情最后期限）.
⑧Thank yu fr yur cnsideratin and I will be lking frward t yur reply.
1. 写作方法
①首段：注意客观、礼貌
a. 自我介绍；
b. 引出投诉内容；
c. 表明目的要求。
② 主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。
a. 详细说明情况，中肯地提出问题；
b. 提出改进建议，表明希望如何解决；
c. 拓展题目内容，尤其要强调问题不解决所带来的后果。
③ 尾段：提出解决方案，不用展开，注意中肯、礼貌原则。
a. 表达强烈愿望，希望上述问题得到迅速、恰当的解决；
b. 有时可就问题的解决限定时间；
c. 对有关人员的努力表示感谢；
d. 希望尽快得到满意答复。
2. 写作流程图
必背词句
第一部分：提出抱怨并表示遗憾
套语：
(1) 很抱歉打扰您，但我必须郑重提出投诉。
I am srry t truble yu but I am afraid that I have t make a serius cmplaint.
(2) 我很遗憾地告诉你投诉有关……的事由。
I am srry t tell yu that there shuld be reasns t cmplain abut …
(3) 我真的很讨厌抱怨，但现在有一件事情确实令人烦心。
I really hate t cmplain, but ne thing is really disturbing nw.
第二部分：说明投诉问题、后果，并提出合理建议。
1. In the first place, the fd is t salty and the water isn't served in time. In additin, the music yu bradcast is t nisy. Under these circumstances, I find it hard t sit here having dinner quietly.
首先，食物太咸，水没有及时端上来。而且，你们播放的音乐太吵了。在这样的环境下，我很难安静的坐在这里吃饭。
2. While I was n hliday in Hng Kng abut a week ag, I bught a green shirt fr 300 HK dllars in yur shp, but there seems t be smething wrng with it. When it's washed, it fades in clur. Nw I can't wear it.
大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，但是看上去似乎有一些状况。当被洗的时候，它会掉色。现在，我不能穿了。
3. It arrived n time the day befre yesterday. But when I checked it, I fund a hle in the middle. I was astnished because the hle was bvius and I didn't think yu shuld neglect this deficiency（缺陷）.
它是前天按时到的。但是当我检查时，我发现中间有个洞。我很震惊，因为这个洞和明显，我认为你们不应该忽略这个缺陷。
4. I have dialed yur service number fr several times but it was always busy.
我多次拨打你们的服务电话，但它总是占线。
5. Nw this prblem keeps wrrying me.
现在这个问题一直在困扰我。
6. T imprve the situatin, yu can take the fllwing measures.
为了改善状况，你们可以采取下面的措施。
7. Can yu change a new ne fr me as sn as pssible?
你们可以尽快给我换件新的吗？
8. I insist yu change a new ne fr me r give me a refund（退款）.
我坚持你们给我换件新的或者给我退款。
9. Hw shall I send this scarf back t yu?
我怎么把这条围巾寄还给你？
第三部分：提出批评及处理的意见或敦促对方采取措施
套语：
(1) 我认为是你认识到……的时候了。
I think it’s high time that yu realized …
(2) 我们深知你们并不经常出错，但我们希望能确保这类差错不再发生。
We knw that yu are nt generally careless, but we shuld like yur assurance that this will nt happen again.
(3) 我必须正告贵方，除非对目前状况采取措施，否则我将被迫诉诸法律。
I must warn yu that unless yu d smething abut the situatin, I will be frced t take legal actin.
(4) 坦率地说，我不再准备忍受这种状况。
Frankly, I am nt prepared t put up with the situatin any mre.
(5) 如果您能尽快调查此事，我将不胜感激。期待您尽快回复。
I wuld be very grateful if yu culd lk int the matter as sn as pssible. And I am lking frward t an early reply.
（6）期待着你早日答复。
I’m lking frward t yur early reply.
3. 写作实操技巧
假如你叫李华，最近在某个购物网站上购买了一件夹克，但到货后发现了下列一些问题，请给该网站写一封投诉信，投诉信内容如下表：
要点：
1.投诉内容；
2.要求重新邮寄或退款；
3.询问应由谁承担邮寄费用。
注意:
1.书信内容包括以上要点；
2.词数100左右(书信格式已给出，不计入总词数)；
3.可适当增加细节，以使行文连贯。
Dear Sir r Madam,
I’m writing t cmplain abut the jacket which I bught frm yur website. This mrning I received the jacket n time, but__________________________________________________________________________________
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
I am lking frward t yur early reply.
Yurs sincerely,
Li Hua
【写作指导】
这是一封投诉信。作文的过渡词(but)已经给出，可直接写要投诉的内容，但是需要注意的是，投诉的内容
是用表格给出的，写作时不要漏掉要点。表达个人要求时要另起一段，使文章显得条理清晰,层次分明。写作时的时态应视具体情况而定。
【参考答案】
Dear Sir r Madam,
I’m writing t cmplain abut the jacket which I bught frm yur website. This mrning I received the jacket n time, but I regret t say that there’s smething wrng with it.
Firstly, I’m pretty sure I asked yu t send me a purple ne. The mment the mail bx arrived, I culdn’t wait t pen it, nly t find a red ne. T make things wrse, I need a size 170-88A while yu sent me a size 175-92B,which is t large fr me. Were I in it, I wuld be a clwn. And it is f such bad quality — the zipper desn’t wrk at all!
My cncern is whether yu will return me the mney r have the jacket replaced and I wnder wh will pay the pstage.
I am lking frward t yur early reply.
Yurs sincerely,
Li Hua
4. 仿写演练
假定你是李华，你在上周日搭坐102号公交车，该公交车司机的不文明行为让乘客很愤怒。于是你向公交车公司写一封投诉信。要点如下：
1. 司机的不文明行为（大声讲话、紧急刹车、态度粗鲁等）。
2. 希望尽快查清此事。
注意：
1. 词数80左右；
2. 可适当增加细节，以使行文连贯。
____________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________________________________________
______________________________________________________________________________________
【模板范文】
Dear ______ (称谓)
I am writing t ldge cmplaints against ne f yur bus-drivers’ imprper and rude behavirs (投诉原由). Here is the whle stry.
Last Sunday, I was taking the N. 102 bus whse driver nt nly kept n talking with a man ludly but als drve very fast(问题一). In additin, sme passengers advised him t cncentrate n driving, but he didn’t pay any attentin and drve even faster (问题二). Under these circumstances, anther passenger culdn’t bear it, asking the driver t keep the passengers’ safety in mind. But the driver stpped the bus s suddenly that all the passengers nearly lst their balance (问题的结果) .
I sincerely hpe yu culd lk int the case. I’ll appreciate it if yu can take measures t prevent such an incident happening again (提供解决方案).
Lking frward t yur prmpt reply.
Yur sincerely,
Li Hua
必背范文
Writting1
假如你是Jim，现在在英国留你校的校车服务令学生很不满意，请你以一名学生的身份用英语给学校负责人写一封投诉信。投诉内容如下：
1.校车不到站停车；
2.不按时发车。
注意:
1.说理充分，客观礼貌；
2.词数100左右。
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【参考答案】
Dear Sir/Madam,
I’m writing t infrm yu f the cmplaints students have been making abut the schl buses.
The drivers f sme f the buses ften d nt stp directly at the bus stps, but twenty r thirty meters befre r after them. We then have t run all that way t catch the buses, which is bth tiring and stressful. What' s mre, the buses dn't arrive n time. I ften hear students cmplaining angrily abut this when they’re late fr schl. I’m sure yu must be cncerned abut this, and I hpe yu'll give slutins t thse prblems, since yu want the students t have a gd impressin f ur schl.
Yurs sincerely,
Jim
Writing 2
假设你是李华，于2015年3月3日搭乘国外某航空公司航班(flight number BA793)回国，旅途的糟糕经历令你很不愉快，现请用英文给该航空公司写一封投诉信。
信件要点包括：
1.·陈述写信原因；
2·投诉内容：
(1)航班延误了7小时；
(2)登机后的不愉快经历；
(3)托运的行李箱被损坏。
3·提出你的要求。
参考词汇：托运行李：check-in Luggage
注意：
1．词数100左右。
2．可以适当增加细节，以使行文连贯。
Dear Sir r Madam:
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Sincerely,
Li Hua
【参考答案】
Dear Sir r Madam:
My name is Li Hua. I'm writing this letter t tell yu my terrible flight experience n BA793 0n April 3rd.2012.
The first truble started when the flight was listed as "Delayed". Fr what seemed an eternity we were stuck at the airprt and n ne came t ffer us any explanatin. Seven hurs later, when all the passengers finally gt n bard the plane, we were tld that we had t keep n waiting fr anther hur due t the bad weather! If we had been infrmed earlier, we wuld have chsen t stay in the waiting rm, What was wrse, upn my arrival I
fund my check- in suitcase which was newly bught ut f shape, and its handle was brken!
I'm lking frward t an explanatin abut this unpleasant experience and I strngly suggest that yur cmpany d smething t prvide quality service t the fliers.
Sincerely,
Li Hua
Writing 3
假设你是Andrew，于2017年10月7日在购书网站lvereading.cm上购买了The Call f The Wild一书。今天收到后发现：
1. 书籍有缺页，封面破损；
2. 递送超时一周。
请就此事给lvereading.cm写一封投诉信，并提出你对该网站改进服务的建议。
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
【参考答案】
T whm it may cncern,
My name is Andrew. I feel bad t truble yu but I have t make a cmplaint abut the unpleasant nline shpping experience n the lve reading. Cm, which used t be my mst reliable e-bkstre.
On 7th April 2017, I bught the nvel THE CALL OF THE WILD n the website. Unexpectedly, it was ne week later when the bk was delivered. What's mre, when I pened the parcel, I fund several pages f the bk missing. Yu can prbably imagine hw disappinted I was at that mment.
I d hpe that there will be a replacement as sn as pssible and I can receive it n time. Abve all, gd service leads t bming business. I believe yu will take my case seriusly and I am lking frward t yur reply.
Yurs,
Andrew
Writing 4
假设你是李涛。上个月在美国纽约旅游观光时，你购买了当地公司生产的数码相机。现因质量问题，要求更换或退货，请根据下列要点，给该公司经理写封投诉信。
【问题】拍摄的照片在电脑上显示不清楚；到定点维修站检查，无法修理；经专家鉴定属于质量问题。
【要求】希望公司尽快给予答复： 或调换产品，或负责退款。
Dear manager,
I’m writing t yu fr the camera I bught last mnth while I was travelling in yur cuntry.
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
Thank yu fr yur cnsideratin.
Sincerely yurs
Li Ta
【参考答案】
Dear manager,
I’m writing t yu fr the camera I bught last mnth while I was travelling in yur cuntry. When I came back frm New Yrk, I fund the pictures I had taken in America culdn’t be shwn clearly n the cmputer screen. I wanted t have it repaired in the fixed repairing place, but they culdn’t manage t d that. At last I had t ask sme experts in this field fr help, and they said it was a prblem f quality. Wrse still, they said that it culdn’t be repaired in any shp. Therefre, I required that yur cmpany shuld exchange a gd ne fr me immediately. Or please return the mney t me. Please tell me yur answer t my request, s that I can decide whether t buy anther ne.
Thank yu fr yur cnsideratin.
Sincerely yurs
Li Ta
Writing 5
假设你叫李华，昨天你收到了两周前在某网站订购的一款iPd tuch播放器。但是你发现收到的商品存在以下问题：
1.订购的播放器内存是64GB，而收到的播放器内存是32GB；
2.订购的播放器是蓝色的，而收到的是黑色的；
3.播放器的包装盒已损坏。
请你根据以上内容，写一封100词左右的投诉信给美国苹果公司，要求对方道歉并作出补偿。
注意：信的开头和结尾已经给出，不计入总词数。
参考词汇：内存 RAM
Dear Sir r Madam,
I am Li Hua, a cnsumer frm China. I am writing t cmplain abut yur pr service.
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yurs,
Li Hua
【参考答案】Dear Sir r Madam,
I am Li Hua, a cnsumer frm China. I am writing t cmplain abut yur pr service.
Tw weeks ag, I placed an rder via the Internet fr an iPd tuch whse clr is blue and its RAM is 64GB. Hwever, when I received the package frm yur cmpany yesterday, I fund smething had gne wrng. First, the player I gt was nt what I rdered. It is a black ne with 32GB RAM. Besides, the packing case has been damaged befre it reached me. S I demand that yu shuld aplgize t me fr yur mistake and give me sme cmpensatin in time.
Hping yu can give me a reply as sn as pssible.
Yurs,
Li Hua
--- End ---
段落要点
首段
简要介绍自己，说明信息来源，并提出申请
正文
突出自己特点，具体说明胜任理由
结尾
请求给予机会，期望尽快回复
说明写信目的
介绍自我(包括：学历、工作简历、在学校或工作单位的表现)
说明申请该职位或学校的原因
恳请招聘单位或所申请的学校考虑自己的申请，并表示谢意，期望回复
段落要点
首段
写信目的
正文
咨询详情
结尾
表达谢意，期盼回复
提出抱怨并表示遗憾
阐述问题发生的经过
指出问题引起的后果
提出批评及处理的意见或敦促对方采取措施