人教版 (新课标)必修1&2Unit 2 English around the world随堂练习题

Unit 2 English around the world课时作业

Language points

第一节、 单项选择

1. —Many people are worried that so many college graduates each year can't find a job.

—There is no need to worry about it as the government is now making every          _________ to provide more jobs.

A. effort    B. effect    C. measure   D. action

（A  make effort to do sth.:努力做某事;take measures/action to do sth.:采取措施做某事）

2. Children are          to meet with setbacks as they grow up, so their parents don't have to worry about it.

A. possible    B. due    C. necessary   D. bound

（D  考查形容词辨析。sb. be likely to do sth.：某人很可能做某事，不可用 sb. be possible to do sth.；be due to do sth.：预定做某事；be bound to do sth.：一定会做某事）

3.          to change her schedule because the plane arrived late, the famous actress cancelled the appointment with the local press.

A. Forcing   B. Forced    C. To force    D. Being forced

（B  考查非谓语动词。句子的主语the famous actress与force构成动宾关系，故用过去分词，表示“被迫做某事”。）

4.          computers are convenient to us in daily life, it may also cause other problems.

A. Whether   B. Because   C. As    D. While

（D  考查连词。while在句子中的意思是“虽然”。）

5. It is hard to say what kind of person he is. Sometimes he is very friendly; at other times he          be very cold.

A. can    B. must    C. will    D. shall

（A  考查情态动词。can 在这里的意思是“有时会”。）

6. The other day, my brother drove his car down the street at          I thought was a dangerous speed.

A. as    B. which   C. what    D. that

（C  考查名词性从句。what在这里相当于a speed that。）

7. —Did you remember to give Jenny the money?

—Yes.          I saw her, I'm sure．

A. So long as  B. So far as   C. The moment  D. Each time

（C  考查状语从句。so long as：只要；so far as：就……而言；the moment:一……就……）

8. Misunderstandings          from lack of social communication, unless          properly, may lead to serious problems.

A. arise; handling  B. arising; handled  

C. rising; handled  D. risen; handling

（B  arise from：由……导致，在这里用其现在分词作 misunderstandings 的定语；unless后的逻辑主语是misunderstandings，与 handle 是动宾关系，表示“被处理”。）

9. —Are you happy with this laboratory?

—Not a little. We can't have         .

A. a worse one    B. a nicer one

C. so bad one    D. so nice one

（B  考查情景对话。not a little:非常。本句的意思是：我对这个实验室非常满意。我们不会有比这更好的实验室了。）

10. Like in any other country, the human rights situation in the USA is          ________ perfect. Indeed, there is much room for improvement of human rights in the States.

A. beyond   B. over   C. far from   D. under

（C  考查介词和介词短语。far from：远非，远不）

11. The traffic problems have severely affected economic development.         ， we must spare no efforts to solve them.

A. Furthermore  B. Therefore   C. Meanwhile  D. Nevertheless

（B  考查副词。根据句意可知，前后句逻辑上是因果关系。）

12. For us middle school students, some courses are compulsory, while others are         .

A. flexible   B. Optional   C. Impressive  D. significant

（B  考查形容词辨析。flexible：灵活的；optional：选修的；impressive：令人印象深刻的；significant：意义重大的）

13. Few plants will          sudden changes in temperature.

A. defend   B. smooth   C. tolerate   D. oppose

（C  考查动词辨析。defend:保卫；tolerate：忍受；oppose：反对）

14.          this job, he will have to be faced with the challenging situation he has never experienced before.

A. No matter who will take on    B. Who takes on

C. Whoever will take on     D. Whoever takes on

（D  考查状语从句。这是一个让步状语从句，主句动作发生在将来，从句需用一般现在时表将来。所以A、C两项不对。）

15. By learning enough important idioms, you can develop a high level of          in your communication skills.

A. competition  B. competence  C. combination  D. compromise

（B  考查名词辨析。句意：通过学习足够的重要习语，你可以培养很高的交际能力。competence：能力）

第二节 阅读理解

I'm on the phone with a frustrated customer, and a note appears on my computer screen: You are speaking slower than usual. Speed up. I do, and the message disappears, only to be replaced with another: Continuous Speaking — Finish your thought.

This is Cogito, an artificial intelligence program designed to help customer service workers communicate more clearly, empathize (产生共鸣) with frustrated callers, and improve their overall performance. Cogito listens to the tone, pitch, word frequency and other factors in customer service conversations. When it detects something wrong — an irritated customer, a call center agent taking too long to respond — it displays a note on the agent's computer telling them how to improve.

For anyone who's spent hours of their lives stuck on the phone with an unhelpful or very rude customer service agent, Cogito may seem like a godsend. And some customer service agents using the software generally say they find it helpful. One employee says that Cogito helped her cut her average call time nearly in half, while another says it helped her speaking slow down.

Cogito has been launched to more than sixty call centers across the U．S. over the past year. The company behind the software, Cogito Inc., has raised more than  $70 million.“We were 45 people a year ago，” says Cogito CEO Josh Feast, whose company now has 150 employees. At MetLife, managers say that the program improved customer satisfaction by 13%, and helped agents (who take an average of 700 calls a week) to have more “human” conversations.

Such software as Cogito is unlikely to stop at the meeting room. But like other enterprise software, it could soon spread well beyond call centers and other offices and into our daily lives.

语篇解读：本文是一篇科研报道。一家公司发明了一款人工智能软件，可以通过电脑分析客户服务人员和顾客的语速、语调以及说话人的情绪，适时给出建议，提高客服人员的沟通能力。

1．What's the purpose of Cogito program?

A．To speed up customer service workers' speaking.

B．To store the conversations between customers and agents.

C．To improve customer service agents' communication with callers.

D．To complain of frustrated callers.

解析：选C　细节理解题。根据第二段第一句可知，这款人工智能程序的目的在于帮助客服人员更清晰地沟通，与恼火的来电者产生共鸣，从而提高他们的整体表现。注意题干、正确选项与原文中一些词汇的呼应现象。题干中的purpose与原文的designed相呼应。

2．What can we infer about Cogito in Paragraph 4?

A．Cogito has been used by sixty call centers in the world.

B．The company behind the software benefits a lot from Cogito.

C．Josh Feast designed Cogito with the help of employees.

D．Customers weren't satisfied with MetLife's service without Cogito.

解析：选B　推理判断题。根据第四段第二句“The company behind the software, Cogito Inc., has raised more than $70 million.”可知，发明这个软件的公司赚了七千多万美元，因此可推断出这个软件给公司带来了很大的利润。

3．What's the future of Cogito according to the text?

A．It'll be part of our normal day­to­day life.

B．It'll spread into other offices.

C．It'll tell humans what to do.

D．It'll replace customer service agents.

解析：选A　细节理解题。根据最后一段中的“... it could soon spread well beyond call centers and other offices and into our daily lives.”可推出B 项错误，A项切题。 根据文章第一段可知C选项的表述已经成为现实，故C项不切题，D项的内容在文章中没有任何相关信息作为依据，属于无中生有。

4．Where is the text most likely from?

A．A novel.　　　　　　 B．A brochure.

C．A guidebook.  D．A magazine.

解析：选D　文章出处题。全文围绕人工智能软件Cogito来展开说明，介绍了这款智能软件的研发目的以及工作原理，并从各个不同的角度说明了它带来的好处，最后展望了Cogito的发展前景，由此可推断出本文讨论的是和科学技术相关的话题。